This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some mailboxes vanished with V115.2.2

  • 5 replies
  • 2 have this problem
  • 3 views
  • Last reply by Wayne Mery

more options

TB seems to have updated itself this morning so when I just started it, the mailboxes under Inbox are all reordered, and some of my mailboxes have vanished - not even there. The domains of the ones that vanished are not mainstream ones, they are kinzelman.com and medflightair.com

Under Tools | Accounts, the accounts are still there, how do I get to these vanished mailboxes? How did the update vanish them?

In the accounts I don't see any 'hide inbox' or anything to cause them to be invisible.

TB seems to have updated itself this morning so when I just started it, the mailboxes under Inbox are all reordered, and some of my mailboxes have vanished - not even there. The domains of the ones that vanished are not mainstream ones, they are kinzelman.com and medflightair.com Under Tools | Accounts, the accounts are still there, how do I get to these vanished mailboxes? How did the update vanish them? In the accounts I don't see any 'hide inbox' or anything to cause them to be invisible.

All Replies (5)

more options

And it looks like I can't reorder or rename the inboxes too. Is there a way to do this?

Or is there a way to go back to the previous install until this gets addressed?

more options

I found I could see them by View | Folders | All Folders. But I can't get back to the view I had yesterday which was much more convenient with all the Inboxes in one place. Is there a way to do this? It changed without me doing anything. is this the new default? The old display was much more useful.

more options

Paul,

Does that help?

more options

I ran your suggestion, and the missing mailboxes did appear in the Unified Folders section, thank you! And I was able to move the Unified folders up top again.

more options

Fantastic. Can you send me the clipboard? wayne@thunderbird.net