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Why has Autofill forgotten my credit card?

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For perhaps a year I have been using Autofill to input my credit card details when buying online, but suddenly Firefox has forgotten that I had saved a payment method. Is this a recognised fault? I'm now reluctant to input them again as I don't know where they have gone!

For perhaps a year I have been using Autofill to input my credit card details when buying online, but suddenly Firefox has forgotten that I had saved a payment method. Is this a recognised fault? I'm now reluctant to input them again as I don't know where they have gone!

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My mistake! I've updated Kaspersky and it shows up once I go into the secure browser. Apologies.

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