This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Not Responding Even After Redownloading on Mac

  • No replies
  • 0 have this problem
more options

I have been looking online for all the troubleshooting routes, but I've tried so many with the same result. I've trashed and redownloaded it on my Mac multiple times and cannot even get into the options to toggle and choose. I have to usually quit firefox for anything to even happen when I click, but when I've seen it stop bouncing, it just shows it's stopped responding. I really like Firefox more than Brave and Chrome, if you could please help, I'd appreciate it. Other browsers like Chrome and Brave still work, and I just dowloaded and started using Brave in the meantime.

I have been looking online for all the troubleshooting routes, but I've tried so many with the same result. I've trashed and redownloaded it on my Mac multiple times and cannot even get into the options to toggle and choose. I have to usually quit firefox for anything to even happen when I click, but when I've seen it stop bouncing, it just shows it's stopped responding. I really like Firefox more than Brave and Chrome, if you could please help, I'd appreciate it. Other browsers like Chrome and Brave still work, and I just dowloaded and started using Brave in the meantime.
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.