This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email messages missing a colored text response

  • No replies
  • 0 have this problem
Anne Swara
Anne Swara
more options

HELP! I am currently using Thunderbird ver 115.13.0 and Mac OS 14.5 Sonoma and a 2018 Apple MacBook Pro 15 inch laptop. I have recently noticed that incoming emails with colored text responses included in the email response is not visible, i.e. the text response is completely missing. In addition when trying to reply to an email with a colored text response - the text is not showing up in any color except black. This is extremely frustrating. I have been using Thunderbird for over 15 years and am seriously considering moving to another email client. Any ideas?

HELP! I am currently using Thunderbird ver 115.13.0 and Mac OS 14.5 Sonoma and a 2018 Apple MacBook Pro 15 inch laptop. I have recently noticed that incoming emails with colored text responses included in the email response is not visible, i.e. the text response is completely missing. In addition when trying to reply to an email with a colored text response - the text is not showing up in any color except black. This is extremely frustrating. I have been using Thunderbird for over 15 years and am seriously considering moving to another email client. Any ideas?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.