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Using webmail on Firefox to earthlink.net, I am Blocked for account mgmnt by Cloudflare, not so when I use vanilla Chrome. Why?

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Recently, my email provider (earthlink.net) has made a security related update requiring all support activities go to portal.earthlink.net. Ever since I registered my account as instructed, when I try to access my support account on earthlink, I am blocked by Cloudflare. I am using Firefox 115.13.0esr on Windows 7. Earthlink support says it's a setting in Firefox that is causing the blockage. When I attempt the same process on Chrome, I am not blocked. Does anyone have an idea what setting in Firefox that could be causing this ? I actually have always avoided Chrome , IE and Edge. Any suggestions are appreciated.

Recently, my email provider (earthlink.net) has made a security related update requiring all support activities go to portal.earthlink.net. Ever since I registered my account as instructed, when I try to access my support account on earthlink, I am blocked by Cloudflare. I am using Firefox 115.13.0esr on Windows 7. Earthlink support says it's a setting in Firefox that is causing the blockage. When I attempt the same process on Chrome, I am not blocked. Does anyone have an idea what setting in Firefox that could be causing this ? I actually have always avoided Chrome , IE and Edge. Any suggestions are appreciated.

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