This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't send e-mails

  • No replies
  • 0 have this problem
bev12
bev12
more options

When I open my Thunderbird e-mail on my PC, I immediately receive a pop-up saying "failed to connect to server hp110.hostpapa.com." Hosp Papa is a web site manager that I use, not a server, at least that is what I was told when I called them about the issue. I ignored it for a while and everything worked, but now I can't send e-mails. I can receive no problem. I have a business to operate, and it is getting very difficult when I cannot receive e-mails. Can you please tell me what to do? How do I find out what version of Thunderbird I have? Thanks! Bev

When I open my Thunderbird e-mail on my PC, I immediately receive a pop-up saying "failed to connect to server hp110.hostpapa.com." Hosp Papa is a web site manager that I use, not a server, at least that is what I was told when I called them about the issue. I ignored it for a while and everything worked, but now I can't send e-mails. I can receive no problem. I have a business to operate, and it is getting very difficult when I cannot receive e-mails. Can you please tell me what to do? How do I find out what version of Thunderbird I have? Thanks! Bev

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.