This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps crashing randomly

  • No replies
  • 1 has this problem
more options

My browser keeps crashing repeatedly without me seemingly doing anything to crash it. I ran it in troobleshoot mode and it crashed the same way. I ran anti viruses scans and got nothing. It crashes every 5 to 20 minutes and I can't do anything about it.

Here are the 5 last reports:

bp-e8155f58-645b-4c7d-ab67-a4a180241004

bp-97d9a061-9a12-4737-acb9-149520241004

bp-b58551d1-b887-498a-a6cf-def2a0241004

bp-c394dfd1-1884-47b3-b5bc-d94db0241004

bp-18af000d-3335-4ec5-9cf6-d68820241004

bp-abb1bbba-aa8b-4265-b907-d52dc0241004

I'd really appreciate your help! Thank you!

My browser keeps crashing repeatedly without me seemingly doing anything to crash it. I ran it in troobleshoot mode and it crashed the same way. I ran anti viruses scans and got nothing. It crashes every 5 to 20 minutes and I can't do anything about it. Here are the 5 last reports: bp-e8155f58-645b-4c7d-ab67-a4a180241004 bp-97d9a061-9a12-4737-acb9-149520241004 bp-b58551d1-b887-498a-a6cf-def2a0241004 bp-c394dfd1-1884-47b3-b5bc-d94db0241004 bp-18af000d-3335-4ec5-9cf6-d68820241004 bp-abb1bbba-aa8b-4265-b907-d52dc0241004 I'd really appreciate your help! Thank you!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.