Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email message won't scroll down

  • No replies
  • 0 have this problem
Fernando César
Fernando César
more options

Hello,

I'm using 115.16.0esr (64-bit) for Linux. I received an email message. I have the protection for not download images (I don't know if this is relevant, but the issue only happened after I select download images, as I didn't try before). Now, when I select the message, I can't scroll down and see the bottom of it. Neither with the mouse scroll wheel, not using arrow or page down keys.

I tried opening the message in another tab, and did not work. I can only read the whole message when I click to reply, in the new message.

Image attached for better understanding.

What's going on?

Hello, I'm using 115.16.0esr (64-bit) for Linux. I received an email message. I have the protection for not download images (I don't know if this is relevant, but the issue only happened after I select download images, as I didn't try before). Now, when I select the message, I can't scroll down and see the bottom of it. Neither with the mouse scroll wheel, not using arrow or page down keys. I tried opening the message in another tab, and did not work. I can only read the whole message when I click to reply, in the new message. Image attached for better understanding. What's going on?
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.