Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Never ending spinning wheel

  • No replies
  • 0 have this problem
more options

Why do I keep getting a never ending spinning wheel when I try to purchase an item using my credit card online? I am using Windows 10 OS. My credit card is valid with no restrictions or credit issues. Never had an issue before this. Seems like this started happening right after Nov. 1st, 2024. The transaction never reaches the credit card company and no transaction is decline by the credit card company. As a matter of fact they never receive any attempt to purchase any item using my credit card. The spinning wheel never stops and gives me no reason why I can't connect to the provider that the credit card company is using.I'm baffled. Any help will be greatly appreciated. Thanks.

Why do I keep getting a never ending spinning wheel when I try to purchase an item using my credit card online? I am using Windows 10 OS. My credit card is valid with no restrictions or credit issues. Never had an issue before this. Seems like this started happening right after Nov. 1st, 2024. The transaction never reaches the credit card company and no transaction is decline by the credit card company. As a matter of fact they never receive any attempt to purchase any item using my credit card. The spinning wheel never stops and gives me no reason why I can't connect to the provider that the credit card company is using.I'm baffled. Any help will be greatly appreciated. Thanks.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.