Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recover missing user data after updating Firefox

  • No replies
  • 0 have this problem
JVD
JVD
more options

My previous request for help regarding missing bookmarks was resolved with your suggestion. However, another problem remains since the last update: my open tabs have also disappeared, and there were quite a few, as I was making a survey of equipment to buy and I left each model on a tab, for later comparison. I lost them all and a lot of time too. Is there any process that allows me to recover the lost tabs?

Joao Duarte

My previous request for help regarding missing bookmarks was resolved with your suggestion. However, another problem remains since the last update: my open tabs have also disappeared, and there were quite a few, as I was making a survey of equipment to buy and I left each model on a tab, for later comparison. I lost them all and a lot of time too. Is there any process that allows me to recover the lost tabs? Joao Duarte

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.