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FF 3.6.11 hangs when opening tools: options or downloading

  • 1 reply
  • 14 have this problem
  • 1 view
  • Last reply by cor-el

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tried safe mode, no good. turned of antivirus, no good. Entirely uninstalled, got rid of profile and then installed...no good. I like FF but I don't know how much time I can give to this before trying another browser.

tried safe mode, no good. turned of antivirus, no good. Entirely uninstalled, got rid of profile and then installed...no good. I like FF but I don't know how much time I can give to this before trying another browser.

All Replies (1)

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