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Import doesn't include email

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a … (read more)

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a previous backup, or a calendar file, or an address file. I need it to import the whole thing, especially the emails. How?

Asked by dsalmon2 1 month ago

Last reply by sfhowes 1 month ago

Bookmarks do not appear in a list in the sidebar

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and… (read more)

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and then go down to Manage bookmarks and click on it. Then I see them on the page that has all the Import and Backup access on it. How do I get them to appear in the side panel as a list like they did on my old computer?

Asked by w.burnham 1 month ago

Last reply by cor-el 1 month ago

Thunderbird POP to IMAP transition

I had a POP account on my desktop PC for many years. Recently I purchased my first laptop and decided to go IMAP on it, while retaining my old downloaded emails as an … (read more)

I had a POP account on my desktop PC for many years. Recently I purchased my first laptop and decided to go IMAP on it, while retaining my old downloaded emails as an archive on my old desktop PC. I turned off automatically downloading emails in this desktop PC's POP instance of Thunderbird.

(The desktop PC is Windows 10, the laptop is Windows 11.)

I didn't want to transfer these old emails from my desktop PC to an IMAP server, because they weren't organized -- everything was in the Inbox. On the new laptop (and/or on the IMAP server), I am diligent in putting emails into appropriate folders.

My question is: how can I convert the desktop PC to be IMAP while yet retainomg my old email archive, so that I can access those old emails as needed on both desktop PC and laptop PC -- which will both be IMAP?

Asked by larryk3 1 month ago

Last reply by david 1 month ago

Thunderbird and Outlook

I have received an email from Microsoft advising that from a date in September third party apps will no longer be able to access outlook email accounts. Does this mean I … (read more)

I have received an email from Microsoft advising that from a date in September third party apps will no longer be able to access outlook email accounts. Does this mean I will no longer be able to use Thunderbird - which has been my preferred email client for many years? Thanks Nigel

Asked by nigelsathome 1 month ago

Last reply by christ1 1 month ago

Turn off the Update prompt

I had the situation maybe a year ago. I use the Firefox profile manager. I just updated to 127.02, and now not I'm getting this because for whatever reason, since the u… (read more)

I had the situation maybe a year ago. I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

I don't know if it's just a coincidence, but I'm also just noticing that a number of my addons settings have reverted to default.

Asked by noel_envode 1 month ago

Last reply by cor-el 1 month ago

Cannot see mbox file in thunderbird

Hello, I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing. Please help. … (read more)

Hello,

I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing.

Please help.

Asked by NewToThis 1 month ago

Last reply by sfhowes 1 month ago

Old man (86) needs help

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to … (read more)

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to work but don't know how to get my Seamonkey e-mail moved to Thunderbird.

If some kind soul could point me to a place or person where I can get detailed instructions on moving my e-mail from Seamonkey to Thunderbird, I would be incredibly appreciative. Again, I know I am probably asking this question in the wrong forum, but I have tried everything I can think of with no usable result. I ask that whoever reads understands getting up in years is frequently a difficult process. Oh yes, I go back to the early Netscape days as a user.

Thanks, in advance, for any and all assistance.

Asked by office809 1 month ago

Last reply by Matt 1 month ago

Cannot move Thunderbird from Windows to Mac

I tried a few times to copy the thunderbird folder from my windows machine to my mac machine but every time I start Thunderbird after that it just creates a new profile f… (read more)

I tried a few times to copy the thunderbird folder from my windows machine to my mac machine but every time I start Thunderbird after that it just creates a new profile folder and ignores the existing one which was already copied. Any help and insight will be greatly appreciate it!

OS: Windows 10 and Sonoma

Asked by petar.dopchev 1 month ago

Last reply by david 1 month ago

"You've launched an older version of Firefox" Help! I can't get any of my data...

I installed a dev version of Firefox to test a plugin. Then I uninstalled the dev version, but now none of my profiles on the regular version work... Please help me, I … (read more)

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.


Thanks you and please help!

Asked by tentacoolstuff 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox maintained and released by mozilla

Hi folks, I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak. I see in this article that one of the options is to use flatpak packag… (read more)

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

Asked by Fred 2 months ago

Last reply by Paul 1 month ago

reinstate Firefox

Greetings, recently our pc was attacked ,malware. A new windows program was installed. This resulted in some apps being deleted. One of which was the Firefox email. Insp… (read more)

Greetings, recently our pc was attacked ,malware. A new windows program was installed. This resulted in some apps being deleted. One of which was the Firefox email. Inspite of many attempts to reinstate it I have had no success. There is great difficulty in finding what to do to reinstall. There are assumptions that I have particular information. Other than our 3 email addresses we do have any code numbers or passwords, as these to were also lost. As it has been several days since the "repair" the inability to access Firefox with historic emails is now creating a number of serious issues. I need urgent help in reinstalling our Firefox email. My inability to find that one person who I know can help is out there. The FAQ were of no help. The request how to reinstall Firefox does not appear to be a FAQ. Ross.

Asked by Ross Preston 1 month ago

Last reply by david 1 month ago

msg from the email app

Hi, I love this email app. but now I starting to get this msg. What I need to do NOT to have this msg every time that I open the app. = Dear users, ThunderHTMLedit wi… (read more)

Hi, I love this email app. but now I starting to get this msg. What I need to do NOT to have this msg every time that I open the app. = Dear users, ThunderHTMLedit will no longer be hosted at addons.thunderbird.net. Please head to www.betterbird.eu/addons/ to install the new version. The extension “ThunderHTMLedit” is requesting to be uninstalled. What would you like to do? Thank you very much Pini

Asked by pini2 1 month ago

Last reply by sfhowes 1 month ago

Email password issues with Verizon

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not su… (read more)

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later. I can open and download my email messages via AOL but it will not recognize my password to allow me to download my messages to Thunderbird.

Asked by k.machv 2 months ago

Last reply by Matt 1 month ago