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Cannot see mbox file in thunderbird

  • 1 reply
  • 0 have this problem
  • 18 views
  • Last reply by sfhowes

NewToThis
NewToThis
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Hello,

I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing.

Please help.

Hello, I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing. Please help.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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If the file is of the form file.mbox, remove the .mbox extension, then copy it into the Mail/Local Folders location of the profile, with TB closed. Help/More Troubleshooting, Profile Folder, Open Folder, to open the profile in File Explorer. Restart TB and view the folder under Local Folders in the Folder Pane.

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