• Locked

deleted email profile.

duplicate of /questions/1475890 thread I deleted a duplicate profile. I chose to NOT delete the data. Where is the data now? I know the data is supposed to be kept per… (read more)

duplicate of /questions/1475890 thread

I deleted a duplicate profile. I chose to NOT delete the data. Where is the data now? I know the data is supposed to be kept per http://kb.mozillazine.org/Profile_Manager#Deleting_a_profilebold text

Asked by joanreekie 11 hours ago

The STAT command did not succeed. Error getting number and sizes. Mail server outlook.office365.com responded: Server Unavailable. 21

Problem just started today 11-25-2024... Using Thunderbird 128.4.3esr (64-bit)... Get error message in Thunderbird: "The STAT command did not succeed. Error getting num… (read more)

Problem just started today 11-25-2024... Using Thunderbird 128.4.3esr (64-bit)...

Get error message in Thunderbird:

"The STAT command did not succeed. Error getting number and sizes. Mail server outlook.office365.com responded: Server Unavailable. 21"

Do receive the email on an iPad and an iPhone. Not sure if this is a Microsoft365 issue or Mozilla Thunderbird issue? Have other email accounts on Thunderbird and they are coming in fine.

Asked by SacredSpaces 14 hours ago

Last reply by Googlethunderbird 3 hours ago

Re-downloading of old emails

Many moons ago I used Microsoft's Outlook as my email program. When I would open Outlook, it would retrieve all of my emails from my ISP's server, permanently removing t… (read more)

Many moons ago I used Microsoft's Outlook as my email program. When I would open Outlook, it would retrieve all of my emails from my ISP's server, permanently removing the emails from the server while downloading them into Outlook.

When I installed Thunderbird recently, it was to do the same thing. My ISP had sent me several notices that my email account was close to full, so I was looking for an email program that worked the same way Outlook does, and removes my emails from my ISP's email server as it downloads them to my PC.

The first issue I'm having is that Thunderbird does not appear to do this? Or do I simply have my Thunderbird account/settings set up incorrectly?

My next issue is directly tied to the first one. Every time I open Thunderbird it starts re-downloading all of the emails that it has previously already copied into my Thunderbird Inbox, but that are still in my email account on my ISP's email server. This is probably 15 years worth of emails and equates to thousands of emails I'm saving, and every time I open Thunderbird it starts re-downloading them again. I simply want to be able to save them to my local email client (Thunderbird) and store them on my PC's hard drive.

The final issue is also tied to the first two: As soon as it starts downloading the emails again, Thunderbird (and only Thunderbird) lags heavily and almost continuously. It lags so badly that it becomes incredibly difficult to write a new email in Thunderbird, and so I end up closing the program and logging into my ISP's email server and using their client to write my emails, or conducting my email business via my phone, which takes longer and is more challenging due to continuous fat-fingering of the phones tiny little keyboard.

So, am I missing something, or do I have some settings in Thunderbird set up incorrectly? Or does Thunderbird simply not work the same way Outlook does (or at least use to)?

Thanks in advance for any help or advice anyone is willing to give.

~ Doug

Asked by df3 3 hours ago

I'd like to make my own "global default column view"

Would be nice to have a kind of "my own default setup of columns" function. In a topfolder, say Inbox I have arranged the columns I'd like to be present all over all sub… (read more)

Would be nice to have a kind of "my own default setup of columns" function. In a topfolder, say Inbox I have arranged the columns I'd like to be present all over all subfolders. But Thunderbird apparantly does not work that way. Making a new subfolder somwhere I have to copy the layout from one folder that I prefer as my own general default layout and use the right click function "Apply columns to ..." .... every time making a new folder. That's a bit tiresome. It ought to be possible to have a function "Update default column layout" to my own liking. If it's already there please advice as reading forums and searching online does not give me an answer to this. Cheers

Asked by Bjarne 3 hours ago

Can't delete files and keep messages

Hello, I downloaded Thunderbird in order to clean up storage on gmail account. Mainly, I wanted to delete files but keep the messages, a feature I thought Thunderbird pro… (read more)

Hello, I downloaded Thunderbird in order to clean up storage on gmail account. Mainly, I wanted to delete files but keep the messages, a feature I thought Thunderbird provides. I deleted the files but they still appear on my gmail account and space size hasn't changed. I double checked the settings on both Thunderbird and gmail, as well as read and followed posts here, but it still doesn't work. I'm wondering whether I'm missing something... Any idea?

Asked by raphaella.s 3 hours ago

  • Solved

Multiple problems: 1) shaw.ca pop account stopped receiving mail, 2) moving messages out of Inbox doesn't reduce size of 4GB folder, 3) compact doesn't help, 4) Local Folders does not appear

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receivi… (read more)

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receiving email. Another (related?) issue is that Local Folders does not appear. The size of that one Inbox is 4.0GB, which I understand is a limit. I don't want to delete any of that email, but I'm fine with moving/archiving some of it. I moved a whack of it to an Archive folder, but the size of the Inbox and Archive folders don't change (4.0GB + 0.0GB). I have tried repairing and compacting. What can I do? I'm a technician/troubleshooter with many years of experience with Thunderbird ... I recommend it to all 6000 of my clients, because (until now) it is bulletproof.

Asked by tekyjeff 16 hours ago

Answered by tekyjeff 4 hours ago

Thunderbird - # of impab files

How many impab files should I have in my Thunderbird profile folder? I do have 8 different e-mails managed by Thunderbird (in case that matters). Win 10 Pro PC, Thunder… (read more)

How many impab files should I have in my Thunderbird profile folder? I do have 8 different e-mails managed by Thunderbird (in case that matters). Win 10 Pro PC, Thunderbird Version 128.4.2esr. I have impab.mab (dated 2017), impab.mab.msf (dated 2012), then I have impab-1.sqlite, impab-1.sqlite.shm, impab-1.sqlite.wal -- then I have -2, -3, -4, -5. and -6 of the same three files that have the -1. Should I/can I delete any of these? Should any be kept and renamed? The ones with -1 through -16 are all dated either today (11/25/2024) or 11/19/2024. Just did not know if there were a bunch of duplicate files being created, or if possibly all of these files are needed because of my multiple accounts. All my accounts use the same address book. Also, been using Thunderbird since I started on the internet back in the 1990s - it's in general a fantastic program.

Asked by ElegalEyes 13 hours ago

Last reply by Wayne Mery 5 hours ago

THUNDERBIRD slow start-up on MacOS Sequoia

When I startup Thunderbird, it sometakes takes up to one minute. I read on this forum that it maybe due to the linkes MacOS AdressBook. How can I "unlink" it? Any other… (read more)

When I startup Thunderbird, it sometakes takes up to one minute.

I read on this forum that it maybe due to the linkes MacOS AdressBook. How can I "unlink" it?

Any other clues?

ANTIVIRUS turned off.

Asked by JP C 15 hours ago

Last reply by Wayne Mery 5 hours ago

deleted email account. Where is the data NOT deleted?

I deleted a duplicate profile. I chose to NOT delete the data. Where is the data now? I know the data is supposed to be kept per http://kb.mozillazine.org/Profile_Manag… (read more)

I deleted a duplicate profile. I chose to NOT delete the data. Where is the data now? I know the data is supposed to be kept per http://kb.mozillazine.org/Profile_Manager#Deleting_a_profile

Asked by joanreekie 15 hours ago

Last reply by sfhowes 5 hours ago

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (read more)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla 6 days ago

Last reply by Delfofthebla 5 hours ago

Wrong emails added to a thread

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subje… (read more)

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own.

Thanks.

Asked by yankj49 4 days ago

Last reply by yankj49 6 hours ago

Slow loading speed for my local uTorrent GUI

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 1… (read more)

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 132.0.2 x64 and it eventually loads after 3-4 minutes. There are absolutely zero add-ons at the moment, and it does not matter if it is a portable version or standard installed version. I do not seem to have this issue while using Firefox (latest) ESR portable version.

Is there something I'm missing here? I am not sure if it is the port that's the issue with Firefox, because I have a local website using port 9090 and 8080 without any issues on loading. Also, it is happening with the nightly version of FF as well. All other browsers load quickly.

Kind regards,

Shedrock

Asked by Shedrock 15 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

https://www.facebook.com/ not working properly

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn… (read more)

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn't send". So i though it face Facebook's problem , but after trying this same in the google chrome , it was working smoothly , no issues. Please fix this

Asked by farabial4200 6 hours ago

Deleting emails on Thunderbird Mobile deletes on device only, but not on server

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop ver… (read more)

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Asked by wheims 5 days ago

Last reply by geckofish52 7 hours ago

Assistance Needed to Recover Deleted Facebook Business Account

Dear Facebook Support Team, I hope this message finds you well. I am reaching out to request your assistance in recovering a Facebook business account that was accidenta… (read more)

Dear Facebook Support Team,

I hope this message finds you well. I am reaching out to request your assistance in recovering a Facebook business account that was accidentally deleted. The account was crucial for our business, HPIT, and we regret having lost access to it.

We have already created a new account, but we would greatly appreciate it if you could help us retrieve the previous account and its associated data. If possible, we would like to link the recovered account with our new one to ensure continuity for our business operations.

I have included the link to the deleted account below for your reference:

https://www.facebook.com hpitcorp

Your assistance in this matter would be immensely valuable to us. Please let us know if there are any steps we need to follow or additional information you require from our side to facilitate this process.

Thank you very much for your support and understanding.

Best regards,

John Ezekiel

Current Account Username: j [edited from public] @gmail.com <- access to Facebook account

Business Account


Previous Account Username: [edited from public] @hpitcorp.com

Change to: [edited from public] @hpit-inc.com

Asked by John Ezekiel 8 hours ago

Last reply by James 8 hours ago

  • Solved

Beginning this morning (11/25/24) cannot POP Microsoft mail from personal and company accounts.

As of this morning, Thunderbird has started refusing to POP incoming messages from either of two Microsoft accounts, although I can send (SNMP) on them both without a pro… (read more)

As of this morning, Thunderbird has started refusing to POP incoming messages from either of two Microsoft accounts, although I can send (SNMP) on them both without a problem. I've read the forum Help articles concerning OAuth, etc., but most of those appear to be more than a couple of months old, and I am already set up under Account Settings as described for those instances. The attached notification image is what pops up when Thunderbird attempts to get new mail on Microsoft accounts. The other image, the bottom of the Thunderbird window, sits there an inordinately long time; sometimes I finally get a Windows notification that the connection has timed out, sometimes not. Anyone know what might be going on? At least I have Webmail on both MS accounts, so not terribly critical.

Asked by Electrojim 14 hours ago

Answered by Electrojim 8 hours ago

  • Solved

Multiple Email Accounts - Two SMTP servers

I have two outgoing SMTP servers. I need one server configured for each mail box. (Email account associated with the SMTP server must match the email account of the send… (read more)

I have two outgoing SMTP servers. I need one server configured for each mail box. (Email account associated with the SMTP server must match the email account of the sender.)

How do I/Is it possible to configure nine (9) SMTP servers?

Asked by forum14 3 months ago

Answered by forum14 8 hours ago

cannot log on to a site that I have been doing

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it? You don't have permission to access "http://www.t-mo… (read more)

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it?

You don't have permission to access "http://www.t-mobile.com/benefits/travel" on this server.

Reference #18.1002c417.1732590174.8736632b

https://errors.edgesuite.net/18.1002c417.1732590174.8736632b

Asked by srellobo 8 hours ago

device input/output

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should … (read more)

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should go into. while skullcandys headphones firmware sucks, firefox has the wherewithal to have a device settings section where i can choose which device has which input and output

Asked by Paige Scottie 8 hours ago