default highlight colour

I recently updated Thunderbird. Currently now running 128.1.0esr (64-bit). The highlight colour (when I place the cursor on a message) is now a dark brown. I need to ch… (read more)

I recently updated Thunderbird. Currently now running 128.1.0esr (64-bit). The highlight colour (when I place the cursor on a message) is now a dark brown. I need to change this to another colour so that I can 'see' the text of the header. Have played with colours in Settings, General - these changes do not change the default highlight colour. Hope you have a fix. Thanks. Cheers. Bobbe G

Asked by bobbe1 3 weeks ago

Last reply by Matt 3 weeks ago

moving emais to new machine after normal transfer or AV has left an inbox folder empty on a mac

How to copy inbox content so I can paste it into an inbox on a new machine. It looks like the AV has deleted the entire contents of the new machine inbox. Old machine is… (read more)

How to copy inbox content so I can paste it into an inbox on a new machine. It looks like the AV has deleted the entire contents of the new machine inbox. Old machine is a mac running Thunderbird 78.14.0 on El Capitan. The new machine is Mac running Sonoma 14.6.1 with Thunderbird 115.14. Thanks, Richard

Asked by freedom13 3 weeks ago

I cant see the majority of my mail , neither in the preview nor when opening them

Probably from the day Thunderbird automatically upgraded to 128 version, I am having problem reading some of my mails. I click on them and I get a white window, no conten… (read more)

Probably from the day Thunderbird automatically upgraded to 128 version, I am having problem reading some of my mails. I click on them and I get a white window, no content at all. I tried to go back to version 115, but I haven't found the link to download version 115 from the official site https://www.thunderbird.net/ . Can you please help to go roll back to previous version? Thank you, Evangelia Daskalaki

Asked by eva51 3 weeks ago

  • Solved

Default cursor Position in Thunderbird "Reply"

When I Reply the cursor used to default to the text so I could just start typing my message. Now it defaults to the address field. How can I go into the hidden settings … (read more)

When I Reply the cursor used to default to the text so I could just start typing my message.

Now it defaults to the address field. How can I go into the hidden settings to change it?

Asked by pinetree 3 weeks ago

Answered by Matt 3 weeks ago

Taskbar badge on T-bird 115 icon remains after email has been read

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email… (read more)

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email is read, and the 2 remains, instead of decrementing to 1. Then the second unread email is read, and the "2" still remains. The only way to get rid of the "2", which is now a false reading, is to close and reopen T-bird. Is there any reason, other than a bug, for the badge on the T-bird icon to be entirely unresponsive to reading all the remaining emails in the list? Are any Win 11 settings relevant for this issue area? [T-bird was downloaded yesterday, so up to date.]

Asked by Quenchoo 2 months ago

Last reply by Quenchoo 1 month ago

Cannot download email from POP account

I get the message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. … (read more)

I get the message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by Judy 2 months ago

Last reply by Matt 2 months ago

I am having trouble

Good Morning, I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning c… (read more)

Good Morning,

I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning client from Boardview Advertsing. I know very little about POP/IMAP things nor how to fix things. Is there any way I can speak with an actual person about this as I'm supposed to jump back in with Boardview Advertising, and apparently no one is receiving my emails.


Really sorry but please can someone help me?

Regards,

Marlee MacKay Boardview Advertising [edited phone# from public community forum]

Asked by mmackay1 2 months ago

Last reply by david 2 months ago

My email accounts have gone

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts ha… (read more)

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts have gone, vanished, dissapered. All i was left with was a screen saying to enter an email address as in setting it up from scratch. Any thoughts on why this has happened and has it happened to anyone else?

Thanks

Paul

Asked by AbbeyCorp 2 months ago

Last reply by david 2 months ago

Fonts Appearing Jumbled in Thunderbird Emails

Hello, I'm experiencing an issue where the fonts in my emails are appearing jumbled and unreadable in Thunderbird. This seems to affect both the subject lines and body t… (read more)

Hello,

I'm experiencing an issue where the fonts in my emails are appearing jumbled and unreadable in Thunderbird. This seems to affect both the subject lines and body text of emails, as you can see in the attached screenshot. Some details:

This is happening with multiple emails, not just one The issue persists across different senders and email types

I'm using Windows 11.

Has anyone else encountered this problem? Do you have any suggestions on how to fix it? Thank you in advance for your help!

Asked by Nazim-Yoldas Sesen 2 months ago

Received messages open in bizarre format started today

Beginning just this morning (July 12) when I open received messages (from my inbox) they open as if they are messages to be sent, and in a strange format that is complete… (read more)

Beginning just this morning (July 12) when I open received messages (from my inbox) they open as if they are messages to be sent, and in a strange format that is completely different from the plain text and images I've seen for decades. There are boxes with colored lines around elements of the message and an unexpected black-on-white formatting toolbar which is bizarre given that the message I've opened is received and not a new message to be sent. I've not been able to find guidance for what to do to fix this. I have the same issue on separate computers, one running Windows 10 and one running Windows 11.

Edit 1:26 pm Maybe the gremlins left early for the weekend?? the problem totally disappeared. Messages open as before, not as messages to be sent, no more weird boxes, toolbar gone. On both computers, with no changes to settings.

Asked by Nancy Pierce 2 months ago

Last reply by david 2 months ago

email access

when trying to set up my email address, i'm blocked because it says my address or password aren't recognized. I confirmed they're both good with spectrum. my email addres… (read more)

when trying to set up my email address, i'm blocked because it says my address or password aren't recognized. I confirmed they're both good with spectrum. my email address is thomasreba@twc.com

Asked by thomasreba 2 months ago

Thunderbird INTERMITTENTLY fails to save sent copies in Sent

This is an issue that has cropped up many times in years past. Thunderbird really needs to fix it, rather than provide hacks. But for now, I'm using Windoze 11, Tbird 115… (read more)

This is an issue that has cropped up many times in years past. Thunderbird really needs to fix it, rather than provide hacks. But for now, I'm using Windoze 11, Tbird 115.12.2 (32-bit) and it's up to date. I am not only using Microsoft native security software, i.e. no Norton antivirus and the like. I am not highly computer literate, but I have used Thunderbird for decades.

Asked by mmpsy 2 months ago

Last reply by david 2 months ago

have used the same address as by another email provider by mistake so must cancel thunderbird

'because we use our address already we must cancel thunderbird. Google think we have someone trying to enter our email which has caused problems. Surely you shoul… (read more)

'because we use our address already we must cancel thunderbird. Google think we have someone trying

    to enter our email which  has caused problems. Surely you should not have accepted our address in the first 
    place. I have not been able to find a way to cancel it on line.

Asked by dave.sarah 2 months ago

Last reply by david 2 months ago