• Solved

Unwanted Messages From Firefox

I am recently getting messages from FireFox on the right hand side of my screen. See uploaded image. The information is totally useless and interrupts my work. How can … (read more)

I am recently getting messages from FireFox on the right hand side of my screen. See uploaded image.

The information is totally useless and interrupts my work.

How can I get rid of this junk.

If I can't, then after many years of Firefox, I switch to another browser as my default.

Thank you!

Asked by LaPaSaIndy 1 day ago

Answered by cor-el 1 day ago

  • Solved

IMAP Quota

I have a notice in the bottom right of my Thunderbird screen stating 103mb of 110mb IMAP total (93%) has been used. I presume there will be consequences should this reac… (read more)

I have a notice in the bottom right of my Thunderbird screen stating 103mb of 110mb IMAP total (93%) has been used.

I presume there will be consequences should this reach 100%!

My mail server is showing no issues of quotas being reached.

Is this an issue that relates to Thunderbird quotas?

Can anyone advise how I can reduce the 103mb total that is being shown?

Many thanks in advance.

Asked by Mike Lindley 2 days ago

Answered by Mike Lindley 1 day ago

  • Solved

How to keep month calendar in Today Pane? v115.12.2

Thunderbird version 115.12.2 How can we keep the month calendar visible in the Today Pane? The option mentioned here seems gone: https://support.mozilla.org/en-US/quest… (read more)

Thunderbird version 115.12.2

How can we keep the month calendar visible in the Today Pane?

The option mentioned here seems gone: https://support.mozilla.org/en-US/questions/1420812

Asked by amazon3.ecc 2 days ago

Answered by sfhowes 2 days ago

  • Solved

File Menu on Samsung S9 Ultra

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top o… (read more)

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top of Firefox as other resources in Firefox indicate. Using a Finite bluetooth keyboard, ALT key does nothing, using bluetooth mouse right click on empty space in address bar - no context menu appears, enabled in mouse settings. Any suggestions greatly appreciated. Screen shots below of laptop and S9 Ultra. Thank you in advance for your assistance.

Laptop with File Menu


S9 without File Menu

Asked by Jeff 2 days ago

Answered by Paul 2 days ago

  • Solved

Cannot receive Hotmail messages

I have just altered my Hotmail settings in Thunderbird to take account of the Microsoft OAuth2 requirements. I can still send from Hotmail but cannot receive (download) i… (read more)

I have just altered my Hotmail settings in Thunderbird to take account of the Microsoft OAuth2 requirements. I can still send from Hotmail but cannot receive (download) incoming messages.

When I open Thunderbird, or check for email, I see the text "******@hotmail.com: Host contacted, sending login information......." at the bottom but no messages are downloaded, and eventually the text disappears (I know there are messages waiting as I can see them using the Outlook app)

My server settings are; Server type : POP Mail Server Server name: pop-mail.outlook.com Port: 995 User name: ******@hotmail.com Connection security: SSL/TLS Authentication method: OAuth2

I have tried restarting both my PC (Windows 10) and Thunderbird, but the problem persists. Help please!

Asked by kitbird 2 days ago

Answered by sfhowes 2 days ago

  • Solved

YouTube Lag

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many yea… (read more)

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many years now an love it. It is my understanding that it is the ad blockers causing the slow down. Do you have an estimated date when this will be resolved. I have tried every trick included running it in diagnostic mode or trouble shooting mode. Nothing seems to work. Not even a refresh.

Thanks

Asked by m.george6162 2 days ago

Answered by m.george6162 2 days ago

  • Solved

Lost Email accounts

I've been using Thunderbird for many years with no issues. I opened it today on my laptop and all my accounts, settings, emails, calendar items, etc. are gone. It's askin… (read more)

I've been using Thunderbird for many years with no issues. I opened it today on my laptop and all my accounts, settings, emails, calendar items, etc. are gone. It's asking me to set up an account. I have years worth of saved emails from 4 different accounts and they are all gone. How can I get them back. I am using Windows 10.

Asked by Stacy Bolson 3 days ago

Answered by Stacy Bolson 2 days ago

  • Solved

F6 does not "Focus Search Field in Library" any longer?

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-ta… (read more)

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

However, since a recent update this no longer works. Instead, pressing F6 now switches the keyboard focus to the lefthand tree pane. A further press of shift+tab is needed to move to the search box.

My questions are: Has F6 stopped jumping to the library search box for anyone else? If so, was this a deliberate design choice? Does anyone know of an alternate keyboard shortcut to jump to the searchbox? Finally, is there anyway to revert to the old F6 behaviour?

Even if you can only answer the first question that would help, so I can determine whether or not it is just my Firefox. Although I have already tested in a brand new profile with the same results.

Thanks.

Asked by TechHorse 5 days ago

Answered by cor-el 2 days ago

  • Solved

How to add exceptions to 'Privacy and security' in Fennec?

Both 'Enhanced Tracking Protection' and 'Site permissions' show exceptions and an explanation of what they are (for 'Enhanced Tracking Protection' anyway) but seem to hav… (read more)

Both 'Enhanced Tracking Protection' and 'Site permissions' show exceptions and an explanation of what they are (for 'Enhanced Tracking Protection' anyway) but seem to have no way to add an exception.

How are exceptions added 'Enhanced Tracking Protection' and 'Site permissions' in Fennec?

Thanks

Asked by Morgan 1 week ago

Answered by Paul 1 week ago

  • Solved

i want to see all visits on site by dates in history

Hello everyone! I want to see every visit on a site by date and time. But in library of history it offers me to see only last visit by date(for example if i visited a sit… (read more)

Hello everyone! I want to see every visit on a site by date and time. But in library of history it offers me to see only last visit by date(for example if i visited a site for example x.com 200 times - i want to see every date and time of every of these 200 visits, but not only recent). How to do it?

Asked by mafiozy39 3 months ago

Answered by cor-el 3 months ago

  • Solved

Thunderbird outgoing server does not have Oauth authentication method

I would like to change my account settings for my hotmail account, but when I try to change from Normal Password under Outgoing Server (SMTP) there is no option for Oauth… (read more)

I would like to change my account settings for my hotmail account, but when I try to change from Normal Password under Outgoing Server (SMTP) there is no option for Oauth. Is there something I can do to enable this option.

Asked by michael_sime 3 days ago

Answered by christ1 3 days ago

  • Locked

Why is my Local Inbox now arranged in groups?

My Local Inbox suddenly started to arrange itself by group according to correspondent. I can't get the emails back into chronological order. I can't work with a mail pr… (read more)

My Local Inbox suddenly started to arrange itself by group according to correspondent. I can't get the emails back into chronological order. I can't work with a mail program that doesn't give me my messages in chronological order, with most recent at the bottom. If I did something to cause this change, please tell me how to undo it. I have about eight email addresses, and they all feed mail into the Local Inbox.

Asked by Purebeads 4 days ago

Last reply by Purebeads 2 days ago

  • Solved

how to see mailbox size limit

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a… (read more)

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a lot of large messages and want to see how far I am from the limit now, but now the bar isn't displayed. Is there a way to refresh this? Or is it a warning that's only pushed from the server?

(Unfortunately, my webmail site doesn't compute the size correctly and shows me at over 400%, so I can't see the actual size there until the server sends me another warning.)

Asked by Not R 4 days ago

Answered by christ1 3 days ago

  • Solved

Adobe Firefly

Firefox is my favourite browser so I prefer using it in all my online activities. When I go to Adobe Firefly though, I consistently get a warning that this browser is not… (read more)

Firefox is my favourite browser so I prefer using it in all my online activities. When I go to Adobe Firefly though, I consistently get a warning that this browser is not compatible and they suggest using Chrome, Safari or the latest version of Firefox !!! I am using the latest version available, 127.0.2 but Adobe does not detect it correctly. I have to switch to Chrome, that I'm not very fond of. I saw that a similar issue was posted 10 months ago but it's now archived and I can't even include a link to it here :( So, I hope this comment helps in case others have the same problem. I also hope Mozilla can fix the bug or whatever gets in the way. Lenovo laptop - Windows 10 updated Thanks!

Asked by ersimarina 5 days ago

Answered by ersimarina 3 days ago

  • Solved

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

No audio device in Windows 11

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixe… (read more)

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixer of windows 11 (see example screenshot with twitch tab in background playing)

In the past, I was able to fix this issue by simply restarting the audisrv service and everything would work normally but now nothing I do seems to work. I've tried:

- Resetting - Uninstall/reinstall - Disabled all extensions - New profile

I do not have this issue on firefox dev or firefox nightly. If anyone has any ideas on how I could resolve or better diagnose this issue it would be much appreciated! TIA

Asked by Gio 5 months ago

Answered by Gio 4 months ago

  • Solved

recovering lost Thunderbird emails

A long-standing university email account that I accessed through Thunderbird was recently mistakenly deleted by the institutional administrator and all its contents delet… (read more)

A long-standing university email account that I accessed through Thunderbird was recently mistakenly deleted by the institutional administrator and all its contents deleted. The institution subsequently established a replacement email account for me, but the institutional Help Desk said the emails from the original account had been erased and could no longer be accessed from their server. Fortunately, I had Thunderbird configured to save all my emails on my local machine, so that even though I can no longer log in to the original email account, I can still view the emails in my Thunderbird installation (i.e., open and read them), even though every instance of starting up Thunderbird calls for me to supply the password for the original account (which I can no longer do). So I just close that dialogue box and can still see the emails stored locally on my machine.

I would like to move (or copy) these emails to a location where I can still access them off line and view them in the original organizational scheme (if possible), under the headings "subject," "correspondents," and "Date." But the Thunderbird "archive" feature seems to require that I be able to log on to the institutional server under the original account, which I can no longer do. The only existence of these emails is on my local computer.

Is there a way for me to preserve these emails as an accessible archive/repository so that I can continue having access to them, even though they are no longer in a functioning email account?

Thanks for any suggestions/help.

Asked by gstring1940 5 months ago

Answered by gstring1940 5 months ago