Firefox won't launch after updating macOS unless booting the MBP in safe mode

Hi everyone, I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and wil… (read more)

Hi everyone,

I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and will never load the start page. If I give it about 5-10 minutes, it will eventually load the favorites bar, and then when I click into the address bar to type, it hangs again. If I give it another few minutes, I can type but hitting enter/return, nothing happens.

If I restart my MBP and hold shift to boot into safe mode, Firefox loads perfectly fine with no issues or hangs at all. I'm just not sure what is different that would be causing it to hang when booting into regular mode?

I saved the Apple crash report to see if that's any help for diagnosing the issue, here's a link to the .txt file - https://file.io/ZRVgd3A8jzoA

If there's anything else I can provide that would help, please let me know!

Thanks all!

Asked by partial 3 months ago

Last reply by partial 6 hours ago

Moving emails between folders

Hi I'm running version 128.4.3esr. To prevent my inbox becoming very large I have created a folder called Archive and several subfolders such as 2021, 2022, 2023 etc. E… (read more)

Hi I'm running version 128.4.3esr.

To prevent my inbox becoming very large I have created a folder called Archive and several subfolders such as 2021, 2022, 2023 etc.

Every few months I move old files from an earlier year into its appropriate subfolders.

I've been doing this for at least 10 years. When a folder is about 5 years old it is deleted.

My problem is that today I'm unable to move emails from my inbox to an appropriate subfolder. I get no response. It simply doesn't work as it used to.

Any suggestions gratefully accepted

Peter Moran

Asked by PeterM 6 hours ago

How to use Windows 11 "Sent to" menu with Thunderbird?

I already tried putting Thunderbird as a shortcut into the C:\Users\<myAccountName>\AppData\Roaming\Microsoft\Windows\SendTo (aka. shell:SendTo) folder. But when I … (read more)

I already tried putting Thunderbird as a shortcut into the C:\Users\<myAccountName>\AppData\Roaming\Microsoft\Windows\SendTo (aka. shell:SendTo) folder. But when I use the "Sent to" menu and select Thunderbird, the file to be attached just gets openned by Windows as if I had double-clicked on it. Thunderbird does not even open a new message.

I also tried changing the call of the Thunderbird shortcut in the SendTo folder to: "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -compose attachment= At least, then Thunderbird opens a new message. But it just writes the path\filename of the file to attach into the attachment section. When I then try to send the message, Thunderbird says it cannot access it under this path.

How are you doing this? Thanks!

Asked by DieterDietrich 1 month ago

Last reply by DieterDietrich 6 hours ago

on screen language

Where did this strange language come from? I synced my laptop to my Android phone and somehow this language started appearing English and another language I can't identif… (read more)

Where did this strange language come from? I synced my laptop to my Android phone and somehow this language started appearing English and another language I can't identify.

Asked by ViperEye 7 hours ago

Different page size across different platforms: laptop vs. PC?

I'm logged in to my Firefox account, I visit (for example) ESPN.com on my PC. I adjust the size to fit my PC screen, then when I visit the same site on my laptop the webs… (read more)

I'm logged in to my Firefox account, I visit (for example) ESPN.com on my PC. I adjust the size to fit my PC screen, then when I visit the same site on my laptop the website doesn't look right so I have to size down, but then when I visit on my PC I have to size up again etc etc etc.

I want to individualize the size of webpages, how do I do that?

Asked by batboy42 5 days ago

Last reply by batboy42 7 hours ago

How to disable home button icon on URL bar in Firefox Android like Chrome allows in 2025?

How to disable home button icon on URL bar in Firefox Android like Chrome allows in 2025? It takes up too much space and URL is hidden and unreasonable. In Chrome, all i… (read more)

How to disable home button icon on URL bar in Firefox Android like Chrome allows in 2025?

It takes up too much space and URL is hidden and unreasonable. In Chrome, all is optional and customisable.

Is Firefox team updating it to current standards of 2024-25?

Asked by Var-Pro-12 1 month ago

Last reply by Var-Pro-12 7 hours ago

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC?

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC or AuthPass?  Currently as I'm seeing all Gecko-… (read more)

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC or AuthPass? 

Currently as I'm seeing all Gecko-based browsers especially on mobile not just Firefox but also Mull, Fenix, Waterfox and Iceraven, lacks this.

Is this intentional or should I just keep Chrome as my browser because to jump to Firefox, I need basic things to be covered, which I don't see, Mozilla Firefox team doing on its own. 

Other browsers like Opera have proper in-built system of password manager. 

How unfortunate.

Asked by Var-Pro-12 3 weeks ago

Last reply by Var-Pro-12 7 hours ago

When will Gecko-based Firefox Android increase the number of default search engines in 2025?

When will Gecko-based Firefox Android increase the number of default search engines in 2025? Currently it hosts only Big Tech namely Google and Microsoft Bing and DuckDu… (read more)

When will Gecko-based Firefox Android increase the number of default search engines in 2025?

Currently it hosts only Big Tech namely Google and Microsoft Bing and DuckDuckGo, which is Bing and MSN results in DuckDuckGo and Qwant (same Bing results) latter which works only in the UK.

I'm using Gecko-based browsers like Fenix and Mull and Iceraven, and they all come with like 5 to 10 search engine options.

Adding new search engines is a mess and doesn't sync with Firefox account settings, so futile efforts.

Even Chrome allows us to select our search engine, if we are visiting it too much.

Is Firefox really privacy based browser or just Big Tech in Firefox like Google as default search engine out of the box, no asking which the XYZ user wants?

https://connect.mozilla.org/t5/discussions/when-will-gecko-based-firefox-android-increase-the-number-of/m-p/75977#M29155

Asked by Var-Pro-12 2 weeks ago

Last reply by Var-Pro-12 7 hours ago

email access to a problem account

I have an email account on Thunderbird (jetmayor@gmail.com). I can get to this account on one laptop but not on my other newer laptop. The screen asks me to sign in and s… (read more)

I have an email account on Thunderbird (jetmayor@gmail.com). I can get to this account on one laptop but not on my other newer laptop. The screen asks me to sign in and shows my email address as above. Underneath the shown email address it says 'Forgot email?' Underneath this it says: Before using this app, you can review Mozilla Thunderbird Email’s privacy policy and terms of service. Create Account NEXT

Whatever I press it goes to another screen and says: 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

The email address did work OK for months and I just don't know how to get it back. I've tried to delete the account and then reinstall it but that hasn't worked. My other email addresses are still working fine. I can still access the faulty address directly on Google Mail so I know it still should work. It's possible I have changed the password in the google account. I have tried this password in Thunderbird but to no effect. Is there a way to reinstall the faulty address? Help! Any help would be greatly appreciated.

Asked by Jet Mayor 8 hours ago

Appearance issues

My firefox browser is displaying webpages with a black background despite being set on light mode.

Asked by Nick 8 hours ago

email

Regular emails go fine. When I add attachment it says it goes but doesn't even though in sent folder. I go into sent folder and send as a forward and it goes fine. Usi… (read more)

Regular emails go fine. When I add attachment it says it goes but doesn't even though in sent folder. I go into sent folder and send as a forward and it goes fine. Using webmail works fine but I prefer thunderbird. Have been using it for at least 10 years. At the present time I have to send w/attachment twice and then ask the recipients if they got it. Lot of extra work. Help!

Asked by swimgal 8 hours ago

Cannot use Firefox to access internat Intranet due to not http or https

Firefox automatically adding the https to our internat Intranet and I cannot access it. Auto adding the https is off. This site is only available within our firewall. I h… (read more)

Firefox automatically adding the https to our internat Intranet and I cannot access it. Auto adding the https is off. This site is only available within our firewall. I have had access forever until recent updates have made it impossible to access it.

I type in the URL: ourintranet/ and that has always gone to the site. Now, it is changing it to https://ourintranet/ when I hit enter...never done this before. I have this setting: Don’t enable HTTPS-Only Mode enabled.

Asked by jbehymer 10 hours ago

Last reply by jbehymer 9 hours ago

Thunderbird has to be reset every time it opens.

3 Days ago Thunderbird, Firefox and Windows 11 all updated at the same time. Now, every time I close and reopen Thunderbird, it takes me back to the "Setup your existing… (read more)

3 Days ago Thunderbird, Firefox and Windows 11 all updated at the same time. Now, every time I close and reopen Thunderbird, it takes me back to the "Setup your existing email" page, and I have to create a new profile and start over. I then restore my email and settings, etc. via a backup, only to have the same thing happen the next time I open Thunderbird. Firefox is being similarly affected, but not quite to the same degree. I don't lose my bookmarks, but all my settings have to be restored. I'm using Bitdefender Total Security, and have turned everything off, and the same thing happens. I've been using all these programs for years, and Windows 11 for over a year with no problems. Please help.

Asked by Ken Pederson 1 day ago

Last reply by Ken Pederson 10 hours ago