All Products Community Forum

On 9/29/2024 my sign in to icloud to use mail worked fine. Monday 9/30/2024 the mail loaded but didn't work correctly. Prior to Monday, I could right click and select a delete, move, or whatever. I could open the email and the options were available just above the mail. If I use other browsers, edge, chrome, opera, etc it works great. It doesn't with FF(my preferred browser) I do not think this is an Apple issue. I've uninstalled and reinstalled icloud and reinstalled FF. Didn't uninstall it and lose all my data. I've added icloud.com to allowed list. Still doesn't work. I need help.

Hi I was wondering why Firefox uses so many instances just to run one tab? I keep lagging when I use this browser, and when I check Task Manager, it says its running up to 13 instances. I've had this happen when I've been actively using Firefox, watching videos on Firefox, and even just having one new tab open while I'm doing nothing else on my computer, and it still runs between 7 and 15 instances.

Before writing this question, I searched the already asked questions on Firefox and found someone having almost the same problem as me, only instead of all instances being grouped up (like mine), theirs wasn't. When I tried to follow someones fix to the problem, I soon found out that this was for an old version, and their instructions included an option that my up-to-date version didn't have anymore.

In conclusion, I'm having a problem where Firefox is running too many instances, and all of the answers to other peoples questions are out of date. Thanks!

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fresh install of Windows which we did. Of course all software and apps had to be reinstalled. I have used Thunderbird on this laptop for years successfully. I downloaded the most current verision of Thunderbird and installed it. I then attempted to add my email account. I entered my name, email account name, and password. Message came back, "Configuration found in Mozilla ISP database." Configuration shows Incoming: IMAP, SSL/TLS. Outgoing: SMTP, SSL/TLS. I then clicked on the "Done" box. Next an Xfinity window opens with my username. The next box says "Let's go". I clicked that box. A window pops open that says, "ACCESS DENIED, You don't have access "http://login.xfinity.com/login" on this server. I googled that line and found many responses. I tried many of the solutions shown to no avail. I then contacted Comcast/Xfinity. After hours on the phone and finally reaching Comcast Assurance Level 2, the agent and I tried various things and still to no avail. So, here I am. Anyone there have any ideas on how to proceed. Thanks to anyone who tries.

Hi - Is there an updated bookmarks tutorial? just uploaded a new firefox version that seems to no longer have the recent bookmarks tab?

I'm older (and not computer savvy) and will admit that i find IE bookmarks convenient, easy to use with folders, one or two clicks, etc........ but firefox bookmarks? seems designed to be more difficult and security notwithstanding has forced me to use other browsers. Or am I just making it harder?

Thanks in advance for anyone taking time out their day to help, Bill

I would like to have different default search engines for the URL bar and the search bar. For example have a query typed in the URL bar use DuckDuckGo by default. But a query in the search bar use Google by default. I am aware that it's possible to use shortcut strings, use alt+arrows to cycle through the options, or select a different search engine from the icons. I'd like to be able to set them differently without any of that.

I just had to change the password on my host email server. Now I can't send email and when I try, I her the error box asking me to enter a new password. I do that with the new pass word and the message comes back immediately. I checked my saved password for SMTP and it shows up as the new pass word. I can send mail from the host server email app so I know that end is working. I can also receive emails on Thunderbird from the host with the new password. I have 2 other email accounts on 3 different hosts and those send emails through Thunderbird without any issue. My host tech support checked out everything from their side and feel that it is something in Thunderbird. I have the newest version of Thunderbird which just downloaded a couple of days ago. I have checked everything I know but no luck. Help!

I have an eTrade account and for the past 3 or 4 weeks, I always have to clear cache in Firefox in order to be presented with the login window. The url that comes up when I launch eTrade is: https://us.etrade.com/home/welcome-back. Once I finish with that eTrade session, I log out but the next time I try to launch eTrade, it just spins. Down in the left corner of my screen I see "Read c.evidon.com" but the login screen never comes up and the tab that I launch on is just showing a spin and never seems to time out. Once I go into settings and clear cache, it works (have to close down firefox and relaunch it though). Did something change in the last firefox update that could have caused this. Never had this issue before and I've had firefox and the eTrade brokerage account for many years.

I am trying to re-enable sofascore notifications but in permission panel just seems cookies not notification permissions. I tried to forgot site and delete cookies but it didn't work. How can i solve this?

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't display that; they only want to automate an update. I won't do that. I want to see what is being updated and to what version before I download and execute some unknown automated process. Mozilla should know better than try to cloak an update on us. We are the ones that use Mozilla because of all the "automated" trouble and hijacks out there.

I have 2 rows of Shortcuts selected & I can see the "Shortcut Icon or Favicon", however one of them is still showing an old one for a website & I know that the site actually have a new Favicon displayed. Why am I still seeing the old one? Is there a way to refresh my page so I see the new one? Any help greatly appreciated. Cheers, Stan

Please can you tell me how to stop Firefox opening multiple browser pages as I work. As in, when I go from one email address to another, Firefox just opens page after new page causing a lot of confusion.

Please, can you explain - in an easy way - how to stop this. Sometimes there are more than 10 browser pages open. I have a Dell Inspiron with Windows 11. Thank you for any help.

I want to stop the browser from auto refreshing in some website but it keep auto refresh despite the fact that accessibility.blockautorefresh is marked as "true". In the past it wasn't like that, but someone who used my computer visited the website and clicked on some note from the website and gave it a permission for auto refreshing. I tried to look in the "permissions" of the website but found nothing about auto refreshing. I don't know how to stop those auto refreshing.

Every time i update my bookmarks are removed and my extensions which I pin get unpined I can´t even open a tab without using settings. I need to reinstall my browser.

I need help.

I am using latest firefox developer edition. After firefox updated automatically, I found that I lost toolbar customization settings. I reconfigured everything, but the next day when it updates I lost the settings again. It seems that there is a bug in Firefox. How can I fix this? If this is a bug, when will it be fixed?

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

my fit to page is NOT a matter of zoom. No matter what size it is some of the page is off the screen. And when I try to type an e-mail there is no space showing what I am typing. The e-mail space will not expand. All this happened when I chose to make Firefox my default. before that there was no problem

I reinstalled windows 10 and this is my second laptop that microsoft seems to have locked the sound use on any other browser than microsoft edge, sound works perfectly on microsoft edge but will not work on any other browser, has anybody else had this issue, i have contacted Mozilla before but nobody answers. thankyou