Showing questions tagged: Show all questions

Autofill login/password no longer autofills

Until recently, when I went to a site that I had saved login/pass, the fields would just autopopulate and i hit Login and it worked great. But recently instead of doing … (read more)

Until recently, when I went to a site that I had saved login/pass, the fields would just autopopulate and i hit Login and it worked great. But recently instead of doing that a little "saved logins" popup comes up on the bottom of the screen and i have to click just right on it to get it to populate the fields. the popup will come up if you click on the password field, but then it only populates the password. so it's very persnickity and unintuitive and above all *slow*.

Is there a way to get it back to the much more convenient behavior? i literally switched from chrome to firefox because chrome started doing the same thing. i'm not ever going to have, for example, more than one login to my thermostat, and i don't want to have to struggle.

Asked by Lee L 2 weeks ago

  • Solved

Issue with IOS Passwords

Hi on my ipad 10 ios 16.1.1 with firefox 129.2 (44469) I am "paired" or logged in as my username BUT i simply cannot autofill passwords - even though the box "use saved … (read more)

Hi on my ipad 10 ios 16.1.1 with firefox 129.2 (44469) I am "paired" or logged in as my username BUT i simply cannot autofill passwords - even though the box "use saved password" appears on sites ive registed....

I then tried logging out and in again and repairing the device and - same deal.

Also, when i goto "settings > passwords" it says:

"to save and automatically fill passwords, enable face id, touch id or a device passcode.....learn more" That support article does not seem to solve anything for me.

I am using firefox on my desktop and my iphone and both of those work.

Asked by Lightwave-007 1 month ago

Answered by Lightwave-007 1 month ago

Password popup immediately closed

When attempting to insert account/password into a website, the Firefox would popup, ask for the iOS passcode, popup the list of matching accounts then immediately closed … (read more)

When attempting to insert account/password into a website, the Firefox would popup, ask for the iOS passcode, popup the list of matching accounts then immediately closed that popup and create a blank tab.

This also happened when trying an alternative but similar method with "Use saved password".

Infuriating.

Difficult to reaearch this.

Happens on numerous websites, most recently at Alternative To dot net.

https://alternativeto.net/

Asked by s.egbert 1 month ago

Last reply by s.egbert 1 month ago

Password Manager Not Syncing Correctly Between Desktop App and Mobile App

hey team Mozilla, i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device. on desktop, i went through hund… (read more)

hey team Mozilla,

i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device.

on desktop, i went through hundreds of accounts. i deleted accounts. i updated password. and i changed emails associated with those accounts (this was in response to recent data breaches that led to my identity being co-opted by fraudsters).

however, none of those updates are carrying over to my Firefox android app.

to trouble shoot, i tried clearing the mobile cache, clearing the mobile data, uninstalling the mobile app, syncing my desktop app, waiting for 8 hours, syncing the desktop app again, reinstalling the mobile app, logging back in.... but for some reason, the mobile app continues to remember all of my old and out-of-date passwords.

do you have any advice?

Asked by Zed 2 months ago

Firefox on Android no longer prefilling login info

When I go to sites where I have a login/password saved, it no longer prefills them, but brings up a popup of "suggested logins" which, to be blunt, is very finicky about … (read more)

When I go to sites where I have a login/password saved, it no longer prefills them, but brings up a popup of "suggested logins" which, to be blunt, is very finicky about where the focus is and where you click on it.

It was so great when it just prefilled the login. For example, for my thermostat control site. I'm never, ever going to need multiple logins for it. Or for most sites. It would be so much better if it returned to the previous behavior, or if I could make it do so.

Any input would be greatly appreciated!

lee

Asked by Lee L 2 months ago

Generate secure passwords including special characters

bold text I want to use the suggested secure password feature but need to have a special character in many sites. Without this as an option the feature is useless. Every … (read more)

bold text I want to use the suggested secure password feature but need to have a special character in many sites. Without this as an option the feature is useless. Every search I have done results in 2-4 year old threads. I need an answer from 2024. Thanks.

Asked by raylee2484 2 months ago

  • Archived

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 7 months ago

Last reply by Paul 7 months ago

  • Archived

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 7 months ago

Last reply by TyDraniu 7 months ago

  • Archived

found old phone still using Lockwise

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill. How do I force this old copy of Lockwise to d… (read more)

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill.

How do I force this old copy of Lockwise to do a final sync before I uninstall it. I do know that at least some of the passwords stored in it are up to date. At this time, I DO NOT have access to a PC. I DO have access to a more recent android phone (Samsung A53 5G) that DOES NOT have Lockwise installed and is using the most up-to-date version of FireFox for Android.

Also is firefox typed out in lowercase or one of these ways: "Firefox" or "FireFox"? I have a habit of camelcasing some computer terms left over from my days as a UNIX Administrator (AT&T Bell Labs versions and not any BSD versions) and want to know the proper way to type it (from the horse's mouth so to speak).

Regards

Asked by Evil Dave of Canada 8 months ago

Last reply by Paul 8 months ago

  • Archived

Unable to use password manager on most pages

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to l… (read more)

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to log-in. It does show the button when asking me to enter a password after entering the username/e-mailadress manually.

To solve this I tried different password managers (Enpass and now Bitwarden). It does show up on Safari. I have this issue for some time now and I do experience it on several iOS versions (16.1 to 16.6). Also I tried manually re-enabling the 3rd party password manager within the password settings on my device. Unfortunately I can’t share a screenshot of me seeing the password manager on the password screen as it hides the section when screenshotting..


Does anyone know how to solve this? It makes using a password manager a headache and would love to solve it!

Asked by Rick 1 year ago

Last reply by Rick 1 year ago

  • Archived

Firefox Not Syncing across devices

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite … (read more)

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Asked by zubair.nizami 1 year ago

Last reply by kacnje 1 year ago

  • Locked
  • Archived

does Firefox browser support OTPs codes verification codes and help to sign into apps

I'm having trouble with all Codes OTPs for reseting passwords and username information that should be stored online by using your service can you HELP ME PLEASE

Asked by ANNA HELENA 1 year ago

Last reply by Paul 1 year ago

  • Archived

saved passwords error

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwo… (read more)

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

Asked by qwerty405489 1 year ago

Last reply by qwerty405489 1 year ago