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problem with apple tv on firefox on imac running OS catalina

we have 2 imacs here: imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site r… (read more)

we have 2 imacs here:

imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site remains unresponsive to input.

imac B is runnning OS Sonoma and firefox is shown as up to date running v 130.01. There is no problem with the apple tv site, which responds to input.

So: why can't I update firefox to the latest version on imac A and why is the apple tv website unresponsive when it works on imac B running an older OS?

Asked by niles4k 6 days ago

Last reply by James 5 days ago

  • Solved

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 6 days ago

Answered by rachelcenter 6 days ago

Web server error by Cloudflare for secure sites

Desktop Mac with Sonoma OS, up-to-date. Not signed into Mozilla. VPN is off. Extensions off. History, Cache and Cookies deleted. Restarted computer. Returned from a 10-da… (read more)

Desktop Mac with Sonoma OS, up-to-date. Not signed into Mozilla. VPN is off. Extensions off. History, Cache and Cookies deleted. Restarted computer. Returned from a 10-day vacation and now I can't access secure banking websites on Firefox 130.0.1 but Chrome works without issue. I don't access banks that often so I can't say with assurance that the problem occurred over the last 10 days.

I use the Firefox Settings, Saved passwords page and click on the website address for the specific site there to ensure the username and password will load. Twice today, different banking institutions, I was unable to login. Continue to receive an error message. One was for Secure Connection Failed ... unable to verify data received from site. Second (different) site was for Web Server Error involving Cloudfare despite my Firefox settings set to use DNS Quad9, not Cloudflare. Currently set to Maximum Protection-Custom-Quad9 which has always functioned before. Have tried to use "Default Protection"and "Increased Protection" with no change in outcome.

If I have to copy and paste my username and password from Firefox to a Chrome site each time, there's no point in continuing to use Firefox.

Asked by Ronzerelle 1 week ago

Thunderbird 128 does not find app to open internet link despite firefox is installed and set as standard.

Der Datei ist keine App zum Ausführen dieser Aktion zugeordnet. Installieren Sie eine App, oder erstellen Sie auf der Einstellungsseite für Standard-Apps eine Zuordnung, … (read more)

Der Datei ist keine App zum Ausführen dieser Aktion zugeordnet. Installieren Sie eine App, oder erstellen Sie auf der Einstellungsseite für Standard-Apps eine Zuordnung, wenn bereits eine App installiert ist.

Asked by m138 1 week ago

  • Archived

Upgrade made Thunderbird on Mac unusable

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm no… (read more)

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm now on Sonoma 14.3.1 and Thunderbird 15.8.1. When I started thunderbird it spun for 10 minutes. I thought it was locked up initially, did it again and even tried starting in safe mode. But after about 10 minutes, it eventually stopped. Problem was all my calendars won't display. I can add or remove either. The interface is barely responsive, and it crashes after a few minutes. I started Thunderbird from the command line to see if I could monitor the errors. I get about 100 of the following:

2024-03-10 14:06:22.361 thunderbird-bin[17189:518538] Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Unhandled error (NSCocoaErrorDomain, 134092) occurred during faulting and was thrown: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" CoreData: error: Unhandled error occurred during faulting: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" ({ })

Anyone having similar errors, or any ideas on a fix?

Thanks,

Roberto

Asked by firefox2735 6 months ago

Last reply by Wayne Mery 1 week ago

Zoom controls unavailable

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and … (read more)

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Asked by june 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox won't open. It only hangs, requiring me to Force Quit

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requir… (read more)

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

Asked by jt26 2 weeks ago

Last reply by jt26 2 weeks ago

  • Solved

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 1 month ago

Answered by cor-el 1 month ago

the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (read more)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago

  • Solved

URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Asked by jsg6 1 month ago

Answered by jonzn4SUSE 4 weeks ago

Firefox will not Open on MacOS Version 14.6.1

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App. When I click on the icon the dot below shows that its active, but no windows appe… (read more)

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App.

When I click on the icon the dot below shows that its active, but no windows appear. I tried doing "Show all windows", but the screen just says "No Available Windows".

Asked by Existents 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cannot access an account via Firefox

HI, I suddenly can't get access to my long time Printify account with the Firefox browser on my Mac. One day, yes, next day, no. I have used Firefox for years and it is m… (read more)

HI, I suddenly can't get access to my long time Printify account with the Firefox browser on my Mac. One day, yes, next day, no. I have used Firefox for years and it is my go to browser. After entering my "correct" login info, I check the Verify You Are Human box and get an immediate Failure! notice. I can sign in via Firefox on my iPhone and on my Mac with the Safari browser so it seems it has something to do with Firefox Mac browser itself. I tried to go for the forgot password scenario but it also requires the checked Human box and I get the same Failure! message. Very much need access, please help. Thanks, Don Griffin

Asked by Lucky 2 months ago

  • Archived

Why are the PDFs it makes (to print a page) often invalid?

I frequently try to save pages as PDFs. When I print the page directly to a printer, no problem. When I save the PDF, it's usually munged and not a valid PDF file (very s… (read more)

I frequently try to save pages as PDFs. When I print the page directly to a printer, no problem. When I save the PDF, it's usually munged and not a valid PDF file (very small or 0 bytes). Example URL: https://www.nytimes.com/2019/07/01/science/bacteria-microbes-electricity.html

Makes an empty PDF while when I do Print and then Save as PDF. I'm on Apple OS 10.13, using Firefox 67.0.4. This problem has been with us for a while (> 1 year I believe) and happens on all my machines.

Asked by Mike_levin 5 years ago

Last reply by Mike_levin 5 years ago

  • Archived

Thunderbird thinks every message since Mar20 is junk.

This is meant as Feedback, not a Bug report (unless others get the same thing). I suspect it can't be reproduced consistently. Every message (since Mar20) shows a yellow… (read more)

This is meant as Feedback, not a Bug report (unless others get the same thing). I suspect it can't be reproduced consistently.

Every message (since Mar20) shows a yellow error bar: "Thunderbird thinks this message is Junk mail." [Learn More] [Not Junk] [X] Just as I'm composing this, messages also have inconsistent coloring (picture attached).

Since the message says "Thunderbird...", I'm posting here and not google/gmail. NOTE I just tried the Learn More link and may be able to reset the "learning" so this post may have been unnecessary. Still - an unpleasant experience. I did locate the [Reset training data] in Settings and may have to use that.

BACKGROUND: I migrated from another Mac in January, that seems to be unrelated. I downloaded several apps from the App Store the day before (Mar 19) but those all seem unrelated. Some Mar20 messages are fine.

I'm running Thunderbird 115.9.0 (64-bit) "supernova" and "Thunderbird is up to date" on macOS Ventura 13.6.3

Hopefully this is the end of this story for me! Thanks. Please let me know if other details might be helpful for this discussion.

Asked by ahengst.edm 6 months ago

Last reply by Matt 6 months ago

  • Archived

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 3 years ago

Last reply by TyDraniu 3 years ago

  • Archived

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (read more)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago