Firefox Community Forum

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across those PCs.

It's no problem to setup sync for the work profile but while setting up sync for the home profile it seems firefox doesn't grok that the home profile already exists and treats it like a new mozilla account.

In debugging this issue (and the "Primary account email required for sign-in" issue, which prevented me from signing in at all) i've come across numerous articles that imply this basic home<->home work<->work sync across 2 devices does not work with firefox. Is this the case? this is a basic (IMO mandatory) requirement for a browser in 2024 and even the difficulty of setting this up is super jarring coming from Chrome.

I am running Firefox ver. 131. The program constantly increases the amount of memory it uses. Task manager shows 14 processes running under Firefox, it also shows a green leaf Efficiency icon next to it. I am using an HP Victus laptop with a Ryzen 5 cpu and 8 Gb of ram. The program will continue to use more memory until it locks up the system and I have to use Task Manager to restart . I don't know how to solve this. It is a new development which may be associated with the 131 update. Please help.

how do I actually turn off autofill addresses? I have it off under Privacy and security, but it asks me EVERY time I fill out a contract if I want to save the address. I have to say "not now" easily twenty times during my work day. Am I missing something obvious? this has only become a problem in the last couple weeks or so, but I am starting to get frustrated. thanks so much! Nicole

Bonjour

Suite a un nettoyage avec CCLANER sur mon PC je ne voie plus mes mots de passe sur mon navigateur .

J'ai pourtant option "mots de passe enregistrer" est bien désactiver sur cclaner

en regardant dans mon profile je vois bien mes fichier logins.json et key4.db et je vois bien mes identifiants crypter à l’intérieur .

Je ne sais pas quoi faire j'ai des donnée inestimable .

merci de votre aide

Firefox won't connect to this site I just updated it to the newest version. It works on edge, chrome. It says The page isn’t redirecting properly

An error occurred during a connection to fordauthority.com.

https://fordauthority.com/2024/10/2025-ford-taurus-officially-debuts-with-new-hybrid-engine/?fbclid=IwY2xjawFsHPVleHRuA2FlbQIxMQABHVF3bi91-Fv9h6VvH8b1B8mq_fIwJD6WA-sCKjVpItv6gk9z7bbCADAAxw_aem_I67PpqEMsvtyU9wagadJdA

Opening Firefox tells me that a Secure Connection has failed. The error code is PR_CONNECT_RESET_ERROR. You have been unable to locate the account I have been using for many years so I have just opened a new account. Can you please arrange a reset so that I can once again use Firefox as my preferred browser.

I have 2 rows of Shortcuts selected & I can see the "Shortcut Icon or Favicon", however one of them is still showing an old one for a website & I know that the site actually have a new Favicon displayed. Why am I still seeing the old one? Is there a way to refresh my page so I see the new one? Any help greatly appreciated.

Your present published results do not solve the problem.

Why, when I try to go back to a duckduckgo.com page, do I get this message and how do I resolve the issue? What makes duckduckgo a sensitive document? This started recently. I had no issues before.

Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

My links on Firefox worked until I upgraded my Mac OS to Sequoia 15. Now the browser does not even get active and keeps buffering. Where is the problem and what can I do to solve it?

Thank you!

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, saying "A new BITS job could not be created." When I run the Get-BitTransfer command, I see the queue is filled with MozillaUpdate transfers. I have to execute "Get-BitsTransfer | Remove-BitsTransfer" to clear them out.

I can't find anything on the web to stop this, or even acknowledge it is happening to others.

I'm still using Windows 10, and want to continue using it as long as I can. I just read that Microsoft is going to force all users to use Edge when Windows 11 becomes mandatory next year. This means that all access to Firefox will be cut off. Is Firefox preparing for this? Will there be some way for us to NOT be forced to use Edge (which I do NOT like at all)-- i.e., will there be some way to work around it? Please figure out some way for us to not have to use Edge. This is a horrible, Big Brother-esque situation. Thank you.

This is another moment where I have to post through my Mac Monterey when the problem is on Window 10 64-Bit. This problem surfaces when there is an update available to either program, though it seems like most times, not every time. Currently there is one available for Firefox that does not download. Previously the download installed on its own when this happened. I have shut down and restarted the system at least three times. At the last time I restarted in Safe Mode With Networking. It detected the update but would neither download nor check for updates. The message read to reinstall the new version. Is there any way to fix this updating problem once and for all? It is peculiar the Edge does not display this behavior. Right now what tabs I had open froze; so I had to use this system to post with Firefox for Mac Monterey. Thanks in advance.

The only way I can use the Firefox browser is if I disconnect my Firewall on my Macbook with the macOS Sequoia 15.0 installed. On Oct 2 I received an update for my Firefox browser & it solved the problem, however today, Oct 3, the problem has occurred again where I have to disconnect my Firewall. The solution that I use at the moment is to change to another browser (Safari) which is not really what I want. How can I correct this problem or can you help?

Jack Pinsent

I have in stall Ubunku on my acer and it cbold textame with firefox and i try to set up aol and aolmail on the system. when i install aol and try to open my mail is said is did suppor mail. is there a way to install aol and the mail work?

Since Mozilla Firefox web browser v127.0 (released June 11 2024) the manual installation of the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) do not work anymore!  :disappointed_face:

So, when you go in any higher version of Mozilla Firefox web browser then v126.0.1 (released May 28, 2024) to this web browser Menu Bar -> Tools -> Add-ons and Themes -> Extensions -> Install Add-on From File..., and then try to manually import-install the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) into the Mozilla Firefox web browser, and from this HDD location:

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn\WebExtn\signed_extn\adobe_acrobat-1.0-windows.xpi

The Mozilla Firefox web browser will say during this .xpi file installation: "This add on could not be installed because it appears to be corrupt"!  :disappointed_face:

However, in any Mozilla Firefox web browser version prior v127.0 (released June 11 2024), this manual import-installation of the adobe_acrobat-1.0-windows.xpi file will be most successfully installed in a Mozilla Firefox web browser without any problem!

I also create the most detailed and step-by-step post on the Mozillazine.org Forum and the Adobe Forum about all of this problem:

https://forums.mozillazine.org/viewtopic.php?p=14985444#p14985444

https://community.adobe.com/t5/acroba.../14893786#M480889

https://acrobat.uservoice.com/forums/.../48914657-mozilla-firefox-since-v127-0-cannot-install-anymor

So, please help and advice further. Thank you in advance and best regards!

Not sure if its the update for firefox or the update of antivirus norton software, but firefox keeps crashing after I open it up. I tried restarting it about 10 times already. And even removed the app and reinstalled, but no luck. Not sure what else to do, but I love this browser and would hate to switch it up. Any advise would be great on how to fix this issue. The error report contains:

rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"address-autofill-desktop-pref-release-rollout":{"branch":"enable-address-autofill","type":"nimbus-rollout"},"phc-rollout":{"branch":"rollout","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"serp-categorization-and-consolidated-search-config-us-desktop-relaunch":{"branch":"control","type":"nimbus-rollout"},"us-review-checker-rollout-v2":{"branch":"treatment-a","type":"nimbus-rollout"},"long-term-holdback-2024-h2-velocity-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"},"encrypted-client-hello-fallback-mechanism":{"branch":"control","type":"nimbus-rollout"},"fx-accounts-ping-release-rollout-2":{"branch":"control","type":"nimbus-rollout"},"newtab-recommendations-merino-migration":{"branch":"control","type":"nimbus-rollout"},"1-click-set-to-default-existing-profiles-rollout":{"branch":"treatment-b","type":"nimbus-rollout"},"fx-view-discoverability-rollout":{"branch":"treatment-b","type":"nimbus-rollout"},"disable-ads-startup-cache":{"branch":"control","type":"nimbus-rollout"},"newtab-topic-labels":{"branch":"control","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetryProfileGroupId: 72d69fb9-acd7-4244-8186-64bfe381cce1 TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: a404fbcf-b114-4a38-9239-82cec55a3872 Throttleable: 1 TotalPageFile: 45986865152 TotalPhysicalMemory: 16995835904 TotalVirtualMemory: 140737488224256 URL: https://mail.google.com/mail/u/2/?ogbl#inbox UptimeTS: 2015.20343 UtilityProcessStatus: Running Vendor: Mozilla Version: 131.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.