chat with tech support!!!
trying for 30 minutes !!! help!!
trying for 30 minutes !!! help!!
Hi I have just installed Firefox nightly, but it is not picking up extensions on sync, any ideas? Everything else seems OK
I need to know where to clear the cache in Firefox.
I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid f… (read more)
I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid for back? Can you restore the 100GB back since I already paid for it?
I open firefox and bing.com home page search pops up. not in theams and extensions to be removed. how do i get rid of this??? … (read more)
I open firefox and bing.com home page search pops up. not in theams and extensions to be removed. how do i get rid of this???
xulrunner error
I think with versions after Firefox v120 several stations that used to work in the addon Worldwide Radio no longer play. I already inquired elsewhere but got no response.… (read more)
I think with versions after Firefox v120 several stations that used to work in the addon Worldwide Radio no longer play. I already inquired elsewhere but got no response. I would like to know if anyone experienced similar and can guess what changes were made to the browser that caused this.
To recap,
Firefox v120 - the stations play correctly
After Firefox v120 - they stopped playing
Other browsers except those based on versions after 120 - the stations play correctly
Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there h… (read more)
Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there have seen any of these problems, could you please report them? I've wasted so much time with all this that I have no more, and I'm just exhausted with it.
I Recently Upgraded to Firefox 128.1.0 ESR Windows 11 (I did not have ESR before - waited until version numbers for both versions were the same (128.0.0) before I switched so the profiles (presumably) would not be affected. However since the update to 128.1.0esr multiple problems have appeared. I switched to ESR because I just don't have time right now to deal with inadequately tested software. This should have been a beta (for those who have available extra time), not a roll-out (to those who are already underwater).
1. Both in Firefox and in two webmail applications (GMX & PROTON), pages appear blank (white text on white background) until SELECTED, then text appears and goes away when deselected. You cannot work with it that way. It doesn't happen with other browsers, such as DuckDuckGo - only in Firefox.
2. While going through Settings after so many glitches occurred, I selected Firefox DARK, to see how it looked, since I use it on my iphone, but it didn't work because many of the text items in various places were grey - grey on black is not readable. And in some cases, it was apparently black text on black background that would only appear if selected. When I tried to choose "light" again (or automatic) in FF settings, it still leaves SOME scattered pages dark/unreadable, this includes some options pages for FF extensions.
3. The drag & drop to rearrange the order of items in extension "AutoPinTab" no longer works - it does nothing at all. I think the drag icons are not actively detecting mouse touches.
4. Settings/General/Startup "Open previous windows and tabs" box is NOT checked, but FF does it anyway.
5. Other things in FF Settings and in FF Extensions no longer work right. I don't have time to go back through and detail each one right now. I'm so behind because of all these problems. One fix will likely fix other related problems (or even seemingly unrelated ones).
6. In Settings/Manage Your Extensions - "Reset all Add-ons to Update Manually" does not work. It doesn't change anything in any extension from DEFAULT or ON to OFF.
7. "Always Show"is checked for "Bookmarks Toolbar", but although the space for the bar appears, the only thing on it is the "For quick access, place your bookmarks here on the bookmarks toolbar" and "Manage bookmarks...." I can find NO way to get the actual bookmarks back onto the bar - In the right-click context menu that offers "Menu Toolbar" "Bookmarks Toolbar" and "Customize Toolbar", the Bookmarks Toolbar is set to "Always Show" but it no longer works, and won't show the bookmarks. I'm sure this is something the update did - I recall something similar many years ago. The bookmarks are on my drive and FF can access them very clumsily in a time consuming, confusing, round-about way, but they are NOT on the Bookmarks Toolbar any longer and there appears to be no way to get them there.
8. Extensions. Now, some of the extensions will not put their icons up on the toolbars, nor do they all work as they say they do, or as they did. Firefox is becoming unusable for me. There is more, but I'm going to send this for now, hoping someone has some idea what is going on - maybe fixing one bug will fix others too. The missing bookmarks and the white-on-white and black-on-black text, especially in GMX and PROTON email (which only occur when using the Firefox browser to access them) are what's killing me - I don't have time to learn another browser right now.
Are there any plans to address all the current problems in a timely way? It would be much better to wait, to wait until everything has been properly tested before putting onto the machines of people who may not have the luxury of time to debug it for you.
I am so frustrated and stressed right now. I hope someone can offer some ideas and will let Firefox Bugzilla know. I tried but was not successful. Right now, I just feel like crying. Watch all this be something I'VE done wrong, from sheer exhaustion !! --AnneF .
Hi there, My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running… (read more)
Hi there,
My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running the browser logged in, and I had no backup.
Thanks.
I have routinely copied multiple cells of Excel data and pasted it into Word in either Box or on my laptop. The pasted data is pasted into a Word chart - each Excel cell… (read more)
I have routinely copied multiple cells of Excel data and pasted it into Word in either Box or on my laptop. The pasted data is pasted into a Word chart - each Excel cell of data is pasted into its own box in the Word chart. However after just moving to One Drive, the copy/paste action fails to paste correctly into Word via One Drive. Instead of each Excel cell of data being pasted into its own box in the Word chart, all the cell data from Excel gets pasted into only the 1st box in Word when using One Drive. This is unique to Foxfire. The problem does not occur using Edge or Chrome. Can you please help to suggest what might be an easy solution. This is on a brand new Dell Latitude using Windows 11. Thank you.
In the Flipp grocery app/website, i am missing my in app scrollbars. How to I get them back? Should be vertical scroll bars in the circled areas.
Hi
I have just installed FF on a new computer but my data isnt syncing. I have tried everything inc reinstall
nevermind. fixed itself. maybe it just took it a lot longer than expected I have two firefox accounts. Got a new computer and trying to sync to the new one. I have… (read more)
nevermind. fixed itself. maybe it just took it a lot longer than expected
I have two firefox accounts. Got a new computer and trying to sync to the new one. I have tried to sync both of them. But only 34 of 300 passwords transferred and only 20ish bookmarks of 100s transferred.
I have tried looking into both accounts on both computers at the same time, run sync, but nothing more will transfer
I need to know how I can turn off pop up blockers on specific sites.
It seems since the latest update to FireFox (129.0) I am no longer able to pick a search engine to use, I can click on DuckDuckGo or any other choice for a search and no … (read more)
It seems since the latest update to FireFox (129.0) I am no longer able to pick a search engine to use, I can click on DuckDuckGo or any other choice for a search and no search engine will come up?? Thank You for any help or suggestions.
How do I make letters and words larger?
There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the… (read more)
There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the font size seems to have been left out. I know we can ctrl + to enlarge what's in the browser window but this has no effect on the actual browser fonts. They are wayyyy to tiny. Is there a fix for this?
I get a weird green mark on the top left, which looks like some type of greenscreen cursor input thing. I have seen it on Gmail. Not sure where else. Last time was a whi… (read more)
I get a weird green mark on the top left, which looks like some type of greenscreen cursor input thing. I have seen it on Gmail. Not sure where else. Last time was a while ago.
This is on Windows 11. Just worried if this is some type of backdoor thing.
When trying to import data from an Excel .CSV file, I get the pop-up message "The file doesn’t include any valid password data. Pick another file"
I have a website that I go to frequently that does not require a username, only a password. However, on Firefox it insists on a username, and won't let me enter the site… (read more)
I have a website that I go to frequently that does not require a username, only a password. However, on Firefox it insists on a username, and won't let me enter the site without one. The website owner simply does not require a username. I just tried to check into another site and it insisted my password was wrong. I had just changed it and knew it to be correct in format. This relay system is screwing up my browsing and I want it off my machine. Help me!