Disappearing messages

I have a sub folder for Receipts. That folder had years of receipts in it. Today I reviewed a confirmation message for an order. I replied to that message and instantly … (read more)

I have a sub folder for Receipts. That folder had years of receipts in it. Today I reviewed a confirmation message for an order. I replied to that message and instantly the contents of that folder went down to only two messages and the sent folder emptied. What the F happened, and where are those messages now?

Asked by dpt150v 1 day ago

Last reply by dpt150v 23 hours ago

Major bug in TB 115.10.1 Inbox link missing in Windows menu item which is essential - in compose window - MacOS

Major bug in TB 115.10.1 Inbox link missing in Window menu item which is essential - in compose window - MacOS I rely on Windows/Inbox heavily to switch to inbox. New… (read more)

Major bug in TB 115.10.1 Inbox link missing in Window menu item which is essential - in compose window - MacOS

I rely on Windows/Inbox heavily to switch to inbox. New version (115) has these tile stuff at top of Window menu bar - and I saw Inbox down below sometimes but in compose window Inbox link is missing in Window menu item. This is a HUGE problem for quick maneuverability.

Asked by Someone 1 day ago

Last reply by Someone 1 day ago

Password not accepted while sign in and sending eMail

I run Thunderbird on to Notebooks. All I can detect in the settings is perfectly the same, also the saved password. In the older account, Thunderbird starts automatically… (read more)

I run Thunderbird on to Notebooks. All I can detect in the settings is perfectly the same, also the saved password. In the older account, Thunderbird starts automatically and my emails are shown. Nevertheless I can not send emails from there because the password for the smtp server is said to be wrong. But my internet provider valued this password and checked what they could! The never installation asks for my password and doesn't accept my entry of the password although it is the same as shown to be saved... Thanks for your help!

Asked by rudolf29 1 day ago

Lost connection between Thunderbird and Rogers Yahoo email

On my Laptop, I have four email boxes mileoak@rogers.com, i-75dave@rogers.com, dave_hunter@rogers.com & book-orders@rogers.com. Whenever I try to get messages, I get… (read more)

On my Laptop, I have four email boxes mileoak@rogers.com, i-75dave@rogers.com, dave_hunter@rogers.com & book-orders@rogers.com. Whenever I try to get messages, I get a Thunderbird comment, "Connection to server pop.mail.yahoo.com was reset."

My connection in and out of my accounts worked perfectly on September 10th. When I signed in to Thunderbird on the morning of the 11th, I received the above message.

Here are the settings for dave_hunter@rogers.com (the least important of my accounts).

Incoming server: pop.mail.yahoo.com Username: Dave_Hunter@rogers.com Port: 995 Security: SSL/TLS Authentication: OAuth2

SMTP server: smtp.broadband.rogers.com Port: 465 Security: no authentication User Name: Dave_Hunter

Nothing changed at my end between September 10 and 11th. Have also used these settings for year with no problems.

I recently received a suggestion from sfhowes and tried the changes suggested with no success.

I'm in the middle of a heavy email sales campaign and have tried to switch to the Yahoo email menus which I find very cumbersome compared to Thunderbird. All the files I need are on my suspended Thunderbird system.

Can somebody please get me back on track so I can start using Thunderbird again?

Thankful blessings to whoever can solve this connection problem. I would even pay for professional help if it was available.

Dave

Asked by Dave 1 day ago

email sent out with BCC which i didnt add

i sent out an email via thunderbird to 1 recipient and i checked gmail email log search it sent 2 of the same emails out but 1 of those had BCC to another 2 different ema… (read more)

i sent out an email via thunderbird to 1 recipient and i checked gmail email log search it sent 2 of the same emails out but 1 of those had BCC to another 2 different email address. do you know how this happened?

Asked by Michelle Mok 1 day ago

Thunderbird won't compact folder

I recently started to receive this error message: The folder 'Inbox on gassajx@xxxx.com' could not be compacted because writing to folder failed. Verify that you have eno… (read more)

I recently started to receive this error message: The folder 'Inbox on gassajx@xxxx.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." I have over 300 GB free disk space and full control of the file system. How can I make compacting folders work again?

Asked by gassajl 3 days ago

Last reply by gassajl 1 day ago

Thunderbird

My default browser Edge starts when Thunderbird opens requesting a donation. Every time I start start my Thunderbird the ad pops up again and completely takes over my com… (read more)

My default browser Edge starts when Thunderbird opens requesting a donation. Every time I start start my Thunderbird the ad pops up again and completely takes over my computer what needs to be done’ for ‘Thunderbird

Asked by edweinman4 1 day ago

Last reply by edweinman4 1 day ago

Cannot Add Suddenlinkmail Account

Hello, I recently changed my password to one of my accounts (@suddenlinkmail.com) and could not get Thunderbird to accept it although it worked just fine logging in to t… (read more)

Hello,

I recently changed my password to one of my accounts (@suddenlinkmail.com) and could not get Thunderbird to accept it although it worked just fine logging in to the account elsewhere. I removed all passwords from Thunderbird to see if it was conflicting with the new password and it still did not work. So, I removed the account entirely to start from scratch and when I went to add the account back into Thunderbird it had a problem. It gives me an error message: "Unable to log in at server. Probably wrong configuration, username or password."

I have made sure the email address and password are correct so I am not sure what other configuration to use. I tried both IMAP and POP and neither would allow me to set up the account. Any suggestions?

Asked by Ronnie 1 day ago

IMAP quota

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to av… (read more)

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to avoid using too much storage on the Thunderbird/Mozilla server. I don't know what else to do to avoid losing access to my email. Thank you.

Asked by AZspoofer3 5 days ago

Last reply by AZspoofer3 1 day ago

No emails dropping

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they … (read more)

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they all stopped working at the same time. I've checked the OAuth2 settings and everything is in order. I recently removed all the accounts from TB and re-added them one by one to ensure they were set up correctly as I'd been having problems.

Does anyone have any ideas please?

Asked by Bea 4 days ago

Last reply by Bea 1 day ago

My Rel 128 upgrade can't handle mailing lists

I've upgraded to R128 and deinstalled Cardav etc and TBsync. However, when writing an email its not picking up my previously set up mailing list. What's more all the ad… (read more)

I've upgraded to R128 and deinstalled Cardav etc and TBsync.

However, when writing an email its not picking up my previously set up mailing list.

What's more all the advice in the support database doesn't help me as the menus and keystrokes suggested don't bring up new mailing list etc as they expect- in fact I can't find mailing list on any of the menus.

I can see my old mailing list on my personal address book but can't do anything with it! It won't drag to a new email and click + right doesn't give me an option for a new email using it.

How should I proceed please

Asked by Mel Mason 4 days ago

Last reply by Mel Mason 1 day ago

Moving an event into the future does not reset the reminders for the event.

On Thunderbird's calendar, if the reminders for an event have already occurred and I move that event into the future, I expect to be reminded about it when it elapses. … (read more)

On Thunderbird's calendar, if the reminders for an event have already occurred and I move that event into the future, I expect to be reminded about it when it elapses.

Asked by walt20 1 day ago

filtered messages disappear when I click on them

Hello! I'm having a rather strange problem...I often need to quick filter messages to find certain emails, but for the past few weeks, any time I filter for a specific em… (read more)

Hello! I'm having a rather strange problem...I often need to quick filter messages to find certain emails, but for the past few weeks, any time I filter for a specific email (e.g. 3355 - a job number) and then click on the email I want to respond to, it disappears from the list of filtered emails. I imagine this must be some setting in Thunderbird that has gotten toggled in the wrong way, but I can't find the problem. Any idea why this might be happening?

Asked by Dena Angevin 1 day ago

Last reply by Dena Angevin 1 day ago

Emails are intermittently failing to download properly

Hi Everyone! First off, thanks for taking the time to help me out with the issue I am facing. Some of the emails coming through are no downloading properly and only showi… (read more)

Hi Everyone! First off, thanks for taking the time to help me out with the issue I am facing. Some of the emails coming through are no downloading properly and only showing this:

--Apple-Mail-63C6C4CD-D28F-4E74-81EE-EB7526698493 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=us-ascii">

--Apple-Mail-63C6C4CD-D28F-4E74-81EE-EB7526698493--

--Apple-Mail-AC1E15F7-1C37-4E66-9675-8385F0404F8F--

==========================

Any help or advice how to sort this out will be greatly appreciated.

Asked by customercare5 1 day ago

HELP! Thunderbird 128.2.0 on Win 10 stopped sending Gmail account emails. Mozilla fixes not working... HELP!

My Thunderbird on an updated Win 10 desktop stopped sending gmail messages. They time and error out. Was also failing on older Tbird version so updated to current ver … (read more)

My Thunderbird on an updated Win 10 desktop stopped sending gmail messages. They time and error out.

Was also failing on older Tbird version so updated to current ver 128.2.0 but no improvement.

I have followed Mozilla's several published accept cookie and IMAP sendmail OAuth2 fixes but without any improvement. Still same error message when try to email from one of my IMAP Gmail accounts on Tbird.

TBird 128.2.0 Error Message: "Thunderbird error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."

I need HELP!

db

Asked by dbotas 1 day ago

Last reply by dbotas 1 day ago

Adding Comcast Account to Thunderbird

Go through process to add a Comcast/Xfinity email account. Everything looks right; choosing continue takes me to Xfinity logon page. With proper username ( and third part… (read more)

Go through process to add a Comcast/Xfinity email account. Everything looks right; choosing continue takes me to Xfinity logon page. With proper username ( and third party app allowed in Comcast settings). it then shows the "Let's Go" button. Clicking that results in an ACCESS DENIED/permission issue to the server. Using another browser (including FF) lets me log in fine. Spent 2 hours with Xfinity support who claimed to have made some account adjustments that ultimately did nothing. Would like to be able to add Xfinity account to Thunderbird ( I do have latest version). Thoughts and advice appreciated.

Asked by Rivergoat 1 day ago

How to keep all old emails when chaging servers?

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously a… (read more)

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously are not on the new server. Fortunately I started with an email that doesn't matter (and I did do a backup beforehand), but I have a lot more to do, some I can't lose the old messages.

I don't want to set up a new mail for every one

Thanks

Asked by Sangoma 3 days ago

Last reply by Sangoma 1 day ago

correct IMAP server address

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration . I am migrating .mbox file to my new google workspace I have tri… (read more)

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration .

I am migrating .mbox file to my new google workspace

I have tried entering server name under server settings(imap.gmail.com) but unfortunately that does not seem to work.

Asked by rungene 5 days ago

Last reply by rungene 1 day ago

Microsoft OAuth Authentication

I get an empty oauth window as outlined in Cannot login to outlook account (empty oauth window) - https://support.mozilla.org/en-US/questions/1443825. I have ensured that… (read more)

I get an empty oauth window as outlined in Cannot login to outlook account (empty oauth window) - https://support.mozilla.org/en-US/questions/1443825. I have ensured that all the requirements as per Microsoft OAuth Authentication and Thunderbird in 2024 (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202) but still get the empty login window (see screenshot). Where do I go from here?

Asked by dor4d 1 day ago