Thunderbird Community Forum

I have latest version (64 bit) of Thunderbird (automatic updates) on a Windows 10 machine.

A little while ago, I found that many of my messages in my Inbox from earlier this month were showing Gobbledygook. Also the number of messages were only about a quarter of what should be in the Inbox. So I clicked on Properties of the Inbox - the number of messages that were shown in the Repair Window was about right so I clicked on "Repair folder". The repair process seems to have deleted all of the other messages and left my Inbox with just a quarter of what should be there. None of the missing messages are in the Deleted box or the Archives.

So does anyone have a way of getting these deleted messages back?

If not, I do a regular back-up of my Thunderbird profile. How can I go about getting just my Inbox back from the backup. I have years of Archives in my set-up (20GB+). And I am afraid that given what has happened today, I might lose those as well if I restore my whole profile. Ideally, I would like to restore just my back-up Inbox to a second Inbox (Inbox-1) and then just migrate across the missing messages. What files should I copy across from my backup?

The reason I have put urgent in the subject line is that I am in hte middle of some complex issues that require the exchange of a lot of emails and I need to look back at emails that are now missing.

To move the email storage space to D drive, I followed all available instructions I found online, but it always failed when I tried to redirect the route of Thunderbird mail folder to a new place in D drive.

Recently upgraded Thunderbird from v91.13.1_win64 to Nebula v128... current install is 128.3.3esr (64-bit)

Everything upgraded just fine except for my local calendars. From Thunderbird, if I click on the Calendar tab, the calendar month shows up in the tab, but it is blank... Then Thunderbird stops responding & never recovers.

The *.sqlite files seem to be available in the calendar-data directory.

Any thoughts on how to get my local calendars back ??? thx...

Dear Team,

I have backup the gmail - emails and suspended the account. While wanna check whether my emails are properly back up or not i have downloaded thunderbird(KR Ver) and added "Import ExportToolsNG" and from inbox i have done right button click and imported mbox and i can see there is unread emails (9 emails) in the inbox.

however, even i click the inbox it keeps appear no message found and cannot see any details which 9 unread emails remain as same.

why this is happening? What step do i have missed? Please check and let me know;.

Thanks, inji

OK, suddenly I cannot log into Thunderbird with my email password. Luckily I also have a Google Business account with that same email address, which DID allow me to log in with the same password Thunderbird is disallowing.

I have been logging into both Thunderbird and Google Mail for months now with no problem, but this cropped up tonight.

Is this something that has happened tonight to Thunderbird and its relationship to IMAP servers?

And, yes, sure I can get into my email through Google Mail, but I prefer going to it via an offline client when possible.

When I try to send an email message through Thunderbird, I get two error messages that say basically the same thing - that I need to provided a password to the outgoing server smtp.comcast.net. I don't know what that password, but I know that it is NOT the password that I use to log into my comcast.net email account via the web. I followed the directions about the port settings and the encryption settings, but the problem is not there. Trying to get past Comcast's chatbot and voicemail bot to explain problem to a human is a nightmare which I have not yet accomplished.

Since the last Thunderbird update all order confirmation e-mail from Amazon goes to Junk. All other Amazon mail goes to my Inbox. I have added the address to my Address Book and continuously mark these e-mails as "Not Junk" to no avail. Any suggestions?

Hi. My tbird app is not checking all of my mail account for new mail. I have four accounts, same mail server, DNS is all correct, etc. I noticed that I was not getting mail, so I sent some mail from gmail to my business accounts (accesses by TBird only) and response was "no mail". Looked later, still no mail. Then, "new mail" but only on one account. Arrival time was about 8 minutes after sending but I was clicking "check messages" frequently for the first two or three minutes. My setting is every ten minutes - check for new mail.

TBird is completely skipping two other accounts. And this is quite odd because tbird has always functioned perfectly for me, for years, maybe decades. This is a new, seemingly random development that seems to coincide with the last update 128.3.3esr (32-bit).

I also find it odd that I have server locations pop3.*****.com and smtp.*****.com, instead of either pop3 or smtp on all mail accounts.

Can I roll back an update or two and see if that helps? I do not want to reinstall and lose mail, and heck, it could even be my host, generally perfect in execution but who knows? Would CDN service break email? I initiated CDN two days ago. Maybe, right?

T'bird (128.3.2esr, MacOs 12.7.6) suddenly stopped picking up messages from one of my two email accounts about a week ago. I can see the mail using webmail, and I have checked that the username and password are correct. Following instructions on this site, I have removed the password from memory, quit and restarted, after which "You will be prompted to enter a new password for the account" (which does not happen!)

When I select Get New Messages, nothing happens. No prompt for a password, nothing.

I am not using any antivirus programs.

T'bird has from time to time in the past asked me to confirm security exceptions for this site, but not recently. Has something changed in this area?

Since I updated to thunderbird 128.3.2esr when I move mails to a folder by dragging, it opens subfolder automatically, but once I drop the mail there, it stays open and does not close back. I have to close each time manually all the subfolders. :(

My Thunderbird account is POP3 I backed it up, but there were issues with my PC Win 10 I could only find the MSF files in the backup. I had to reinstall Thunderbird and now need to copy these MSF files into the new Thunderbird. I found a programme called TOURG. it only helped me confirm that all the MSF folders are in tact. It did't help in copying the MSF files. Can you help

Two queries:- I have a strange black square that appears when replying to emails. It can be moved with the cursor but won't disappear. I have the option set which displays the number of messages and the disc space they occupy in various folder. In the Deleted folder, when I empty it, either using 'Empty Deleted' or manually be selecting all the messages and using the delete key, The number of messages drops to zero but the disc space is still occupied. This is in contrast to the junk folder where the operation works as expected. Help, please!

When receiving an email, instead of the email I get the following:

Any help on how to resolve would be appreciated.

rkorte@outlook.com

Everything worked fine until I upgraded to 128.3.1 Now I cannot open any attachments. The most urgent to fix is pdf attachments. I am running Thunderbird in Ubuntu and the default app in my Ubuntu is Okular. Under Thunderbird Settings, Files and Attachments, the pdf setting is currently System Handler but that does not lead to any action when I click on an attachment. Under Thunderbird Settings, there are no apps listed in the Other list. Selecting that option just takes me to Ubuntu Documents - where there are no apps. Okular is definitely the default app in my Ubuntu setup for opening pdf files. How do I get Thunderbird to use this? Thanks for your help Ian

Hi All the folders in my accounts have stopped responding to commands such as delete/rename/subfolder/properties. Everything else works fine - sending/receiving emails. Tried folder repair but no joy. Cheers Neil