Thunderbird Community Forum

Hi,

My company and I use your service and I'm doing an investigation by trying to track who created a sub-folder and when. I was wondering if someone could assist me with that or if you could potentially send me a step-by-step guide on how to do so myself?

Your assistance in this regard would be appreciated.

Thanks.

Marlon.

I thought Thunderbird was free to use. It's asking me to donate and I can't access my current emails from my account. If this is free than why on earth do I HAVE to donate to get access to my emails. That is not right. Please help me.

Thank you Malcolm

Hello, My PC was crushed suddenly. I cannot the PC on again. Then I installed the Thunderbird to another PC and succussed, but I cannot catch the e-mail. Message on the inbox, no mail is found.

How can I connect again with new PC? Please tell me.

Sincerely

Hi,

I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not.

Would this help in developing and allowing Thunderbird to show Pdfs in line?

Scrrenshot att

Thanks a lot

I have a profile on a disk from a Windows 10 machine that recently died. I have a Windows 11 laptop that I just installed Thunderbird on, and I tried a profile import from the tools. It was able to successfully import my address book as well as my local folders, but did not import my calendar events or my sub folders under my inbox. Is there any way for me to get this data imported? Thanks, Gary

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.

Thanks in advance for any help.

I recently moved from one email hosting company to a new one and in doing so Thunderbird (128.4.3esr (64-bit)) has become very corrupted. I attach a screen shot of the folders, which shows imap folders in local folders and the wrong order of email folders in imap. How can I resolve this please?

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears. Using Windows dark mode. Is there something I can do to fix this?

I believe my current problem is related to the earlier question I asked. See https://tinyurl.com/mr2rye3b for background.

I am now being required to enter a username and password for the newsgroup, everytime I start Thunderbird. This was not true before I had to start from scratch and re-setup Thunderbird. And it hasn't been true since I completed my new setup ... until yesterday.

When Thunderbird starts, I get the attached. Sometimes the same demand for logon credentials appears twice.

I don't want to enter any logon credentials when I run Thunderbird - as it was before. Is there a way to avoid this?

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install.

Steps to reproduce: If I right click on any email in the inbox and select "Open Message in New Window", the message does not appear.

Actual Behaviour: However, another dot appeared beside the Thunderbird icon in the Gnome Dock. Clicking on the Thunderbird icon brings up a couple of thumbnails, one of the main application and one containing the message that was opened. Clicking on the thumbnail does nothing.

Expected Behaviour: The message window should come into view and clicking on the thumbnail in the dock should also bring this window up.

I believe this is a bug but if it is some configuration issue or workaround exists, I would appreciate the help.

Additional info: $ uname -a Linux ubox 6.8.0-49-generic #49~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Nov 6 17:42:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Gnome version: 42.9

Graphics: NVIDIA Corporation GM107 [GeForce GTX 750 Ti]

Windowing System: X11

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Thunderbird. When I try, I get the message saying that Outlook's certificate has been rejected (I think). I tried clicking on "Get Certificate", but nothing happens. Does anyone have any suggestions, please? Thanks!

Hello, I use Thunderbird to send invoices from my Account Edge program since AE won't connect directly to my Zoho email. Everything was working fine until last week a pop up appears everytime I try to send an email directly from Thunderbird or send an email from Account edge. This is what it says:

Login to account "465" failed Login to server smtppro.zoho.com with username sales@semicro.org failed.

I know the password for my sales@semicro.org is correct. I've also checked to make sure the ports are the same for smtp and imap.

Am I missing something?

Thanks, Kellie

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or folder every day or every couple of days. I cannot figure out why this is happening or how to stop it.

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again later alert. When I look at the attachments they are empty folders. I have named each folder as simple as possible and it still does the same alert. Is there a work around for this. This did not happened before, however, now its happening.

Hi, I'm using TB 128.4.3esr (64-Bit) with win 10. Some filters are not able to move mails to a specific folder; Taskmanager shows a thunderbird thread, indicating that particular folder, thread is consuming little CPU. Any idea how to fix this? Georg

Hi, sometimes filters can't move mails to the given folder. Taskmanager shows a thunderbird thread, naming that particular folder. Details show a "waiting for IO" mesage. Taskmanager shows that threat consumes (little) CPU. Any idea whats going wrong? Georg

Installed from Google Play Store

Used QR code from Thunderbird on Linux to set up account

Incoming email works but emails sent are not received.

SMTP settings seem to be correct compared to working desktop client.