We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox opens two new windows when opening external links

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

sugerray50
sugerray50
more options

WhenI click on an external link in my email client (Outlook 2010), Firefox opens 2 new windows, both display the "linked to" site. (Not a home page and the linked page, but 2 pages of the link page).

Or, if I'm working in Firefox and click on a link one a webpage, Firefox opens that link in 2 new windows.

I run Kaspersky 2014 and update automatically everytime I log in, and run virus checks on a regular basis. I've not had any hits.

WhenI click on an external link in my email client (Outlook 2010), Firefox opens 2 new windows, both display the "linked to" site. (Not a home page and the linked page, but 2 pages of the link page). Or, if I'm working in Firefox and click on a link one a webpage, Firefox opens that link in 2 new windows. I run Kaspersky 2014 and update automatically everytime I log in, and run virus checks on a regular basis. I've not had any hits.

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window