This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Add-ons which do not delete

  • 4 respuestas
  • 1 tiene este problema
  • 9 visitas
  • Última respuesta de COLINDB

COLINDB
COLINDB
more options

There are two add-ons - (i) AVG Safeguard toolbar and (ii) Skype Click to Call that do not delete, disabled in Add-ons Manager, however, they do not present a 'Remove' button, hence they remain unless a fresh set up of Firefox is made. Moreover, while homepages remain stable, new tab is 'hijacked' by AVG Safe Search, a 'revert to new tab' button is there, however, that requires a browser restart, then the same 'AVG Safe Search' new tab persists for several days restart....we get free of this eventually. 

                        With kind regards,
                                                          happy Whitsun,
                                                                                       Colin.
There are two add-ons - (i) AVG Safeguard toolbar and (ii) Skype Click to Call that do not delete, disabled in Add-ons Manager, however, they do not present a 'Remove' button, hence they remain unless a fresh set up of Firefox is made. Moreover, while homepages remain stable, new tab is 'hijacked' by AVG Safe Search, a 'revert to new tab' button is there, however, that requires a browser restart, then the same 'AVG Safe Search' new tab persists for several days restart....we get free of this eventually. With kind regards, happy Whitsun, Colin.

Solución elegida

Try Avast Browser Cleanup. http://files.avast.com/files/tools/avast-browser-cleanup.exe

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

philipp
philipp
  • Moderator
more options

hello, please remove those two programs through the windows control panel...

COLINDB
COLINDB Autor de la pregunta
more options

Thank you Phillip. Yes an AVG toolbar removes as described in your solution. However, although Skype Click to Call removes with windows control panel, this remains un-removed from the browser. On the browser without a 'remove' button this seems untouchable. 

                     With kind regards,
                                                       Colin.
teleguy
teleguy
more options

Solución elegida

Try Avast Browser Cleanup. http://files.avast.com/files/tools/avast-browser-cleanup.exe

COLINDB
COLINDB Autor de la pregunta
more options

Hi teleguy, 

                  Thank you, this has done that Skype intruder as asked.

                               With kind regards,
                                                                 Colin.