This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

There is a white stripe across the top of the browser window which covers the top of the sceen. I cannot see the navigation or menu options, how can I fix?

  • 1 respuesta
  • 8 tienen este problema
  • 7 visitas
  • Última respuesta de John99

jsens1
jsens1
more options

There is a white stripe about 3/4 of an inch tall across the top of the window. I cannot grab the menu bar, or see the menu or navigation window, or the search bar. When I click on the white strip, it goes through to the desktop like the top of the program does not exist.

I've never seen this issue before.

There is a white stripe about 3/4 of an inch tall across the top of the window. I cannot grab the menu bar, or see the menu or navigation window, or the search bar. When I click on the white strip, it goes through to the desktop like the top of the program does not exist. I've never seen this issue before.

Solución elegida

A screenshot may help

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

John99
John99
more options

Solución elegida

A screenshot may help