Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

How do I return offline e-mails to IMAP folders?

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de christ1

rgore
rgore
more options

We recently moved to a new host and our host failed to connect our main domain to the new hosting space (instead connected a redirect there) so our e-mail server continued to operate on the old host until today. We connected the domain to the new host and now all of the e-mails received in between the disconnect for our IMAP accounts (2) were moved to trash. Is it possible to get these e-mails back in the folders they belong in and/or even create the folders again? As it stands I'm not even able to create folders for what ever reasons and move e-mails into the folders without them jumping back to trash.

Any help or advice would be greatly appreciated.

Thanks!

We recently moved to a new host and our host failed to connect our main domain to the new hosting space (instead connected a redirect there) so our e-mail server continued to operate on the old host until today. We connected the domain to the new host and now all of the e-mails received in between the disconnect for our IMAP accounts (2) were moved to trash. Is it possible to get these e-mails back in the folders they belong in and/or even create the folders again? As it stands I'm not even able to create folders for what ever reasons and move e-mails into the folders without them jumping back to trash. Any help or advice would be greatly appreciated. Thanks!

Solución elegida

Move the messages out of Trash to your 'Local Folders' account. Then try to copy to the IMAP server. Start with a single message. If that works, copy the remaining messages. You can then delete the local copies.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (1)

christ1
christ1
  • Top 25 Contributor
more options

Solución elegida

Move the messages out of Trash to your 'Local Folders' account. Then try to copy to the IMAP server. Start with a single message. If that works, copy the remaining messages. You can then delete the local copies.