This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bing search due to a malware after FF 30 update

  • 4 respuestas
  • 2 tienen este problema
  • 7 visitas
  • Última respuesta de user921081

more options

After an automatic update to FF30, I have got the Bing Search Bar with flip page and malware/adware problems.

Some texts on the page have the green double underlines, when you mouse over these texts it pops up the OffersWizard banners, when clicked open new tab via rvzr-a.akamaihd, as well as NAVLinks.

AVG Internet Security 2013 and Spybot - Search & Destroy cannot help.

I cannot find what causes this. There is no clear help to get rid of this sticky malware, etc.

After an automatic update to FF30, I have got the Bing Search Bar with flip page and malware/adware problems. Some texts on the page have the green double underlines, when you mouse over these texts it pops up the OffersWizard banners, when clicked open new tab via rvzr-a.akamaihd, as well as NAVLinks. AVG Internet Security 2013 and Spybot - Search & Destroy cannot help. I cannot find what causes this. There is no clear help to get rid of this sticky malware, etc.

Todas las respuestas (4)

more options

Please see the attached pix.

more options
more options

You can check in "Windows Control Panel > Programs" for recently installed programs to see if anything from Conduit or any other suspicious software shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • Click the Installed column to sort by this heading

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

I found the “Network System Driver” adware and removed it.