This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Are emails with blank subject and 12/31/1969 date from TB or Verizon?

  • 4 respuestas
  • 3 tienen este problema
  • 2 visitas
  • Última respuesta de ArtKendall

more options

I have a persistent problem with messages with a blank subject and a date of 12/31/1969.

I have created a new profile and moved all my mailboxes to local folders.

The problem still occurs with the directory for my profile excluded in Windows Defender. It occurs with both windows and TB in safe mode. It occurs with only windows in safe mode. It occurs with only TB in safe mode.

Is it possible that it is not TB but Verizon that causes this problem?

I have a persistent problem with messages with a blank subject and a date of 12/31/1969. I have created a new profile and moved all my mailboxes to local folders. The problem still occurs with the directory for my profile excluded in Windows Defender. It occurs with both windows and TB in safe mode. It occurs with only windows in safe mode. It occurs with only TB in safe mode. Is it possible that it is not TB but Verizon that causes this problem?

Todas las respuestas (4)

more options

It also happens with defender real time protection turned off.

Is there any way to know whether this odd behavior is a sign that should be ignored?

more options

Does Verizon have a webmail interface where you can compare what those message look like on the server?

While dates can be a little confusing between Sent time and Received time, the subject obviously should never be blank if it exists in the webmail interface.

Does this affect all messages, or can you detect any pattern to it?

more options

Messages with 1969 dates indicate missing Date headers, and the best way to fix it is to rebuild the Inbox. See the 7th item under "Common Problems" here:

http://kb.mozillazine.org/Disappearing_mail

more options

My INBOX was empty. -- exited TB -- deleted all files under pop.verizon.net except msgfilterrules.dat. -- started TB -- using Firefox on verizon I moved a few inconsequential messages to Verizon's inbox -- in TB I clicked <get mail>

I thought that the new INBOX would not be corrupt but a blank subject message appeared in TRASH.