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How to unlock computer

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  • 1 tiene este problema
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  • Última respuesta de user633449

Janiam2
Janiam2
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I have an HP computer with Vista Home Premium software. I have Internet Explorer which I seldom use; and I also have Firefox which I use constantly. My computer frequently stops and a dialog box appears on a blue screen, that says: "Preparing security options", lists about 5 choices, one of which states that my computer is LOCKED. I press Cancel and eventually it goes back to the page I was browsing.

When signing off (below the Start menu), there is a padlock icon.....when I click on it, it WILL NOT unlock the padlock. I am stymied. Any solutions out there? I need help please. TIA

Voyager234

I have an HP computer with Vista Home Premium software. I have Internet Explorer which I seldom use; and I also have Firefox which I use constantly. My computer frequently stops and a dialog box appears on a blue screen, that says: "Preparing security options", lists about 5 choices, one of which states that my computer is LOCKED. I press Cancel and eventually it goes back to the page I was browsing. When signing off (below the Start menu), there is a padlock icon.....when I click on it, it WILL NOT unlock the padlock. I am stymied. Any solutions out there? I need help please. TIA Voyager234

Todas las respuestas (1)

user633449
user633449
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This is a vista question, you should try a Windows forum.