Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

downloaded mozilla firefox and now cant log on to grays online, not sure why?

Mark101
Mark101
more options

Wanted to replace internet explorer, can still log on with internet explorer but not with mozilla. Rang Greys support who suggested I scrap moxilla and use alternate browser but am not keen to do this. Any suggestions welcome

Wanted to replace internet explorer, can still log on with internet explorer but not with mozilla. Rang Greys support who suggested I scrap moxilla and use alternate browser but am not keen to do this. Any suggestions welcome

Todas las respuestas (1)

Sourjobraato Banerjee
Sourjobraato Banerjee
more options

Thank you for trying the new Firefox. We’re sorry that you’re unhappy with the new design.

Here are a few suggestions for restoring the old design. We hope you’ll find one that works for you:

Firefox is a work in progress and your feedback is very important to us. Our support community is run by volunteers who work hard to help all Firefox users, but we can’t make changes to the design ourselves. Please help us improve Firefox by leaving feedback where the designers and engineers can see it: https://input.mozilla.org/en-US/feedback.