Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

"Symantec Class 3 EV SSL CA - G2" intermediate Certificate Authority is not trusted by Firefox ?

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de philipp

JKlecherov
JKlecherov
more options

Hello

We recently purchased a certificate from Symantec. It's intermediate authority is Symantec Class 3 EV SSL CA - G2, but Mozilla firefox doesn't seem to trust it. Other browsers (IE and Chrome) have the certificate chain trusted. Is there a way to add this certificate chain in Firefox, because many of our clients using Firefox are complaining and asking about our site's security.

Hello We recently purchased a certificate from Symantec. It's intermediate authority is Symantec Class 3 EV SSL CA - G2, but Mozilla firefox doesn't seem to trust it. Other browsers (IE and Chrome) have the certificate chain trusted. Is there a way to add this certificate chain in Firefox, because many of our clients using Firefox are complaining and asking about our site's security.

Modificadas por JKlecherov el

Todas las respuestas (1)

philipp
philipp
  • Moderator
more options

hello JKlecherov, firefox shouldn't give any error, when the intermediary certificate is properly linked to the root ca. please refer to symantec's documentation how to install it on your server or you can also use their tool at https://ssltools.websecurity.symantec.com/checker/views/certCheck.jsp