This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Other sites won't load when certain site with https is opened

  • 2 respuestas
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

more options

Hi,

I've got a wierd problem with a site with https when i open

https://www.rtv8.nl

And i open a new tab and go to google.com or any other site, those sites sometimes won't load. When i close https://www.rtv8.nl and press f5 they load instantly.

In other browsers i don't got that problem.

Any ideas?

kind regards,

Gerwin

Hi, I've got a wierd problem with a site with https when i open https://www.rtv8.nl And i open a new tab and go to google.com or any other site, those sites sometimes won't load. When i close https://www.rtv8.nl and press f5 they load instantly. In other browsers i don't got that problem. Any ideas? kind regards, Gerwin

Todas las respuestas (2)

more options

It looks okay to me. Try this;

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Did you check your security software (firewall, anti-virus)?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.