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Error Message after Closing Firefox

  • 2 respuestas
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de Jekyl

Jekyl
Jekyl
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Every time I close Firefox I receive an error message that the program stopped working. I have searched for a fix for this issue but I can't get it resolved. I have uninstalled Firefox and reinstalled it with no success. I am using Windows 8.1, 64 bit.

Every time I close Firefox I receive an error message that the program stopped working. I have searched for a fix for this issue but I can't get it resolved. I have uninstalled Firefox and reinstalled it with no success. I am using Windows 8.1, 64 bit.

Solución elegida

  1. Click the ≡ Menu Button and choose Options.
  2. Click the Privacy icon.
  3. Select "Firefox will: Use custom settings for history".
  4. Is the "Clear history when closing Firefox" option enabled? If so, uncheck it and see if the problem still occurs.

If Firefox crashes with that option unchecked, see the following article. If none of the troubleshooting steps help, please note the "Get help fixing this crash" section at the end.

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Gingerbread Man
Gingerbread Man
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Solución elegida

  1. Click the ≡ Menu Button and choose Options.
  2. Click the Privacy icon.
  3. Select "Firefox will: Use custom settings for history".
  4. Is the "Clear history when closing Firefox" option enabled? If so, uncheck it and see if the problem still occurs.

If Firefox crashes with that option unchecked, see the following article. If none of the troubleshooting steps help, please note the "Get help fixing this crash" section at the end.

Jekyl
Jekyl Autor de la pregunta
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That box in question is not checked. Thanks for you help I will check out that link now. Take care.