We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do some of my incoming emails get blocked?

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de philipp

more options

Occasionally I need to reset my password for a website. Sometimes when I request a password reset, the website sends me a message to my email which never get to me. Is there a blocking system that is doing that? If so how do I change it?

Occasionally I need to reset my password for a website. Sometimes when I request a password reset, the website sends me a message to my email which never get to me. Is there a blocking system that is doing that? If so how do I change it?

Solución elegida

hello TomCurt, you're posting in the support section for the firefox browser which won't handle your mails directly. please refer to Problems with email and how to find help instead...

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (1)

more options

Solución elegida

hello TomCurt, you're posting in the support section for the firefox browser which won't handle your mails directly. please refer to Problems with email and how to find help instead...