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Scroll bar only scrolls the top ~300 pixels

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  • Última respuesta de cor-el

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The latest update of Nightly is unusable. The scroll bar only changes the top 300 pixels or so of the page. Then the links do not work in the bottom portion, and you can't see the entire page.

Troubleshooting info: {

 "application": {
   "name": "Firefox",
   "version": "36.0a1",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0",
   "supportURL": "https://support.mozilla.org/1/firefox/36.0a1/WINNT/en-US/",
   "numTotalWindows": 2,
   "numRemoteWindows": 0
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "modifiedPreferences": {
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.frecency_experiment": 1,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20141022030202",
   "browser.startup.homepage_override.mstone": "36.0a1",
   "browser.startup.homepage_override.buildID": "20141022030202",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "36.0a1",
   "media.gmp-gmpopenh264.lastUpdate": 1414067969,
   "media.gmp-gmpopenh264.version": "1.1",
   "media.gmp-manager.lastCheck": 1414067968,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 104858,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 2,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "numAcceleratedWindowsMessage": [
     "blockedGfxCard"
   ],
   "adapterDescription": "RDPDD Chained DD",
   "adapterVendorID": "0x0000",
   "adapterDeviceID": "0x0000",
   "adapterSubsysID": "00000000",
   "adapterRAM": "Unknown",
   "adapterDrivers": "RDPDD",
   "driverVersion": "",
   "driverDate": "",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "6.1.7601.17563",
   "direct2DEnabledMessage": [
     "blockedGfxCard"
   ],
   "webglRendererMessage": [
     "blockedGfxCard"
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.7",
     "version": "4.10.7"
   },
   "NSS": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.17.2",
     "version": "3.17.2"
   },
   "NSSSSL": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "McAfee Security Scan Plus",
     "version": "1.0",
     "isActive": false,
     "id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}"
   }
 ],
 "experiments": []

}

The latest update of Nightly is unusable. The scroll bar only changes the top 300 pixels or so of the page. Then the links do not work in the bottom portion, and you can't see the entire page. Troubleshooting info: { "application": { "name": "Firefox", "version": "36.0a1", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0", "supportURL": "https://support.mozilla.org/1/firefox/36.0a1/WINNT/en-US/", "numTotalWindows": 2, "numRemoteWindows": 0 }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.frecency_experiment": 1, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20141022030202", "browser.startup.homepage_override.mstone": "36.0a1", "browser.startup.homepage_override.buildID": "20141022030202", "dom.mozApps.used": true, "extensions.lastAppVersion": "36.0a1", "media.gmp-gmpopenh264.lastUpdate": 1414067969, "media.gmp-gmpopenh264.version": "1.1", "media.gmp-manager.lastCheck": 1414067968, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 104858, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.sanitize.migrateFx3Prefs": true }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 2, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": true, "numAcceleratedWindowsMessage": [ "blockedGfxCard" ], "adapterDescription": "RDPDD Chained DD", "adapterVendorID": "0x0000", "adapterDeviceID": "0x0000", "adapterSubsysID": "00000000", "adapterRAM": "Unknown", "adapterDrivers": "RDPDD", "driverVersion": "", "driverDate": "", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.1.7601.17563", "direct2DEnabledMessage": [ "blockedGfxCard" ], "webglRendererMessage": [ "blockedGfxCard" ], "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "cairo" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.7", "version": "4.10.7" }, "NSS": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSUTIL": { "minVersion": "3.17.2", "version": "3.17.2" }, "NSSSSL": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSSMIME": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "McAfee Security Scan Plus", "version": "1.0", "isActive": false, "id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}" } ], "experiments": [] }

Todas las respuestas (1)

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window