This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I forgot to enable sync on multiple devices hence I lost the data that was synced from my desktop.

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de guigs

darikere
darikere
more options

I had enabled firefox sync only on my desktop and forgot to enable sync on multiple devices. I lost the data that was synced from my desktop as I have re-imaged my system with new OS and when i login into the sync account none of the bookmarks are recovered.

Can Firefox team provide me the data that was synced?

I had enabled firefox sync only on my desktop and forgot to enable sync on multiple devices. I lost the data that was synced from my desktop as I have re-imaged my system with new OS and when i login into the sync account none of the bookmarks are recovered. Can Firefox team provide me the data that was synced?

Todas las respuestas (1)

guigs
guigs
more options

Hi darikere, Unfortunately Sync was not meant to be a back up service. I am sorry for the inconvenience.