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All of my Thunderbird messages, contacts, bookmarks, archives etc. are gone tonight. Everything was normal and OK this p.m.

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  • Última respuesta de finitarry

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When I turned on my latop this evening 11/21 at about 2200 hours CST all of my mail message, contacts, bookmarks archives were gone. Thunderbird looked completely different than before. What happened, where is everything and how do I get it all back?

When I turned on my latop this evening 11/21 at about 2200 hours CST all of my mail message, contacts, bookmarks archives were gone. Thunderbird looked completely different than before. What happened, where is everything and how do I get it all back?

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Sounds as if Thunderbird lost track of its profile. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared