Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube wont play videos

  • 6 respuestas
  • 206 tienen este problema
  • 7 visitas
  • Última respuesta de harshness

more options

Just within the last few days Youtube wont play videos. Any ideas why this might be they work in IE.

Just within the last few days Youtube wont play videos. Any ideas why this might be they work in IE.

Todas las respuestas (6)

more options

Please give more details. Is this with just YouTube, or are there any problems on other sites? What does / does not happen? Does the web page load? Are there any error or other messages?

more options

YouTube sends MP4 or WebM files to visitors with Firefox 33 and above.

more options

Aren't all YouTube videos from YouTube???

The player just won't start. You can move the time pointer and it will show the appropriate stills. Reloading the page doesn't help.

There are no error messages. The HTML5 player is active.

more options

Solución elegida

more options

You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Google has been using HTML5 with Firefox for a while so chasing after Flash doesn't make sense unless you also do the HTML5 avoidance maneuver.