Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox updated "search' and I can't place check marks in the manage search section. How can I fix this?

  • 3 respuestas
  • 1 tiene este problema
  • 8 visitas
  • Última respuesta de cor-el

more options

After Firefox updated the "search" engine section, I tried to "manage" them from the drop down list. After the box came up under tools, I tried to check and uncheck the various search engines listed. I can neither check or uncheck any of the boxes next to the listed search engines.

After Firefox updated the "search" engine section, I tried to "manage" them from the drop down list. After the box came up under tools, I tried to check and uncheck the various search engines listed. I can neither check or uncheck any of the boxes next to the listed search engines.

Solución elegida

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Leer esta respuesta en su contexto 👍 1

Todas las respuestas (3)

more options
more options

If you have any extensions installed, disable them one at a time and see if Options > Search works.

Just a guess - the Ghostery extension has caused problems in the Options panels for other users.

more options

Solución elegida

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window