This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a message that says I'm about to override Thunderbird, which freezes Thunderbird and asks me to confirm security exception.

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Matt

more options

It's a long error message that says "You are about to override how Thunderbird identifies this site" and goes on to to say the certificate for my server is outdated and I should confirm a security exception. It also freezes Thunderbird so no commands are accepted.

It's a long error message that says "You are about to override how Thunderbird identifies this site" and goes on to to say the certificate for my server is outdated and I should confirm a security exception. It also freezes Thunderbird so no commands are accepted.

Todas las respuestas (1)

more options

It is supposed to freeze, until you allow the exception or disallow it. An even better result would be for the certificate in question to be updated so no exception is required

Contact the mail server operator (your mail provider) and ask them what is wrong with their certificates.