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I cannot access my gmail. I follow the instructions to click on the menu and then on settings, but there is not a setting icon.

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  • Última respuesta de Joanne14

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I have a new computer. I cannot access some of my sites, such as gmail. The instructions that I keep getting are to click on the chrome menu and then select settings. When I click on the menu, I cannot find an icon for settings. I have tried everything I can think of to no avail. Nothing works!

I have a new computer. I cannot access some of my sites, such as gmail. The instructions that I keep getting are to click on the chrome menu and then select settings. When I click on the menu, I cannot find an icon for settings. I have tried everything I can think of to no avail. Nothing works!

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What happens if you try to open https://mail.google.com/ ? Do you get a "page not found" error, or a security certificate error, etc.?

Firefox has a "3-bar" menu similar to Google Chrome, and you should find Options there, but if you have instructions for the Chrome settings page, they aren't going to match Firefox's Options dialog...

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Thank you for trying to help. I have no problem accessing Google, and you are probably right about the menu. Unfortunately, it is the only one I can find. However, my brilliant husband showed me how to use Internet Explorer to access my gmail, so I will just not bother with Firefox for that operation. Thanks, again.