This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't open Mozilla Thunderbird anymore (i.e. nothing happens upon clicking on it)

  • 1 respuesta
  • 2 tienen este problema
  • 8 visitas
  • Última respuesta de lienv

more options

In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder. Since then, I can't open Mozilla thunderbird anymore. Any suggestions, besides uninstall and reinstall?

Thanks in advance, L.

In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder. Since then, I can't open Mozilla thunderbird anymore. Any suggestions, besides uninstall and reinstall? Thanks in advance, L.

Todas las respuestas (1)

more options

lienv said

In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder. Since then, I can't open Mozilla thunderbird anymore. A Microsoft Windows window appears that sais: Mozilla Thunderbird stopped working. Any suggestions, besides uninstall and reinstall? Thanks in advance, L.