This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a website that I want to save my login details but there is no "key" in the top left-hand corner. How do I get around this? I am using version 35.

  • 4 respuestas
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de Kevalloyd

more options

This particular website previously had a "wrong" password. No matter how many times I changed the password, the website failed to issue a "Changed password" update. So I removed it altogether. Now the website doesn't appear in any of the Options screens and there is no "key" in the left hand corner so I am unable to save either login or password. I am using the latest version of Firefox ... ver. 35.0.1

This particular website previously had a "wrong" password. No matter how many times I changed the password, the website failed to issue a "Changed password" update. So I removed it altogether. Now the website doesn't appear in any of the Options screens and there is no "key" in the left hand corner so I am unable to save either login or password. I am using the latest version of Firefox ... ver. 35.0.1

Solución elegida

You can look at this extension:

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (4)

more options

Did you check the exceptions?

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can inspect and manage permissions for all domains on the about:permissions page.

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"
more options

Sorry Cor-el, I'd been through all that with no success. This particular website doesn't ask to save the password until after the NEXT screen loaded once into the website. By that stage it's too late and the wrong password gets saved. Conversely then, is there any way to MANUALLY change a password that's been recorded/saved?

more options

Solución elegida

You can look at this extension:

more options

Brilliant .... what a wonderful add-on. Thankyou Daniel. Contribution made! :-)