This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 1 respuesta
  • 1 tiene este problema
  • 5 visitas
  • Última respuesta de cor-el

maryjub
maryjub
more options

Firefox repeatedly crashes after hanging up when browsing. Videos are choppy and hang up as well. It usually will go for at least 20 minutes or so without a crash. I can open it fine without using Safe Mode; I updated Firefox and the drivers yesterday. I have not yet had another crash, but I am wonderingif there is anyting else I should do to prevent one. Thank you for your time!!  :)

bp-a3125c30-46fe-42c4-b6de-ee5932150310

Firefox repeatedly crashes after hanging up when browsing. Videos are choppy and hang up as well. It usually will go for at least 20 minutes or so without a crash. I can open it fine without using Safe Mode; I updated Firefox and the drivers yesterday. I have not yet had another crash, but I am wonderingif there is anyting else I should do to prevent one. Thank you for your time!! :) bp-a3125c30-46fe-42c4-b6de-ee5932150310

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: