This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On March 14, 2015, I received a sudden message on my PC, that I was one of the top mozilla search engine users. I was thus offered to fill in an online form to

  • 2 respuestas
  • 2 tienen este problema
  • 14 visitas
  • Última respuesta de kelvin2015

more options

On March 14, 2015, I received a sudden message on my PC, that I was one of the top mozilla search engine users. I was thus offered to fill in an online form to allow me take part in a competition for a reward. In retrospect I am concerned because the online form required me to fill in my personal details. I would like to know if it is the genuine Mozilla who conduced this competition/reward or maybe I have been cheated out of my personal data.

On March 14, 2015, I received a sudden message on my PC, that I was one of the top mozilla search engine users. I was thus offered to fill in an online form to allow me take part in a competition for a reward. In retrospect I am concerned because the online form required me to fill in my personal details. I would like to know if it is the genuine Mozilla who conduced this competition/reward or maybe I have been cheated out of my personal data.

Todas las respuestas (2)

more options

hi kelvin2015, i'm afraid that this was a scam as mozilla doesn't run that kind of competitions or surveys. this is going on for quite a while making use of the popularity of well known brands: http://blog.gerv.net/2011/08/hoax_mozilla_firefox_online_promo/ if you still happen to have the url of the site present in your browser history, please report it to https://www.mozilla.org/en-US/legal/fraud-report/ so that further steps can be taken. thank you!

more options

The unfortunate part is that near the end of the filling in of the form, giving my personal data, a message appeared on the screen reading ERROR. As I tried to figure out what the source of the error could have been, the message and the form both disappeared suddenly. A check on the URL indicated nothing i.e no trace. This form had come as a flash on the screen of my laptop, while I was studying other things and it disappeared in a similar flash-like manner. This is what triggered my worry. Sadly it appeared to have genuinely come from Mozilla and as an ardent Mozilla user I acted on impulse to answer this apparent Mozilla request/ questionnaire!!!!!!!! I dont really know how this can be unearthed and solved. It bothers me so much....If you are aware of any organization which can solve this please let me know.

Modificadas por kelvin2015 el