This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of the row of commercial sites just below my bookmarks toolbar on my Mac?

  • 4 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

There is a row of commercial sites just below my toolbar menu. The sites are: ShopAtHome; Go; Spring Savings; Groupon; Michaels; ShopGoldRewards; Online Coupons; Coupon Codes; 953 Grocery Coupons. How do I get rid of this row of icons/buttons?

There is a row of commercial sites just below my toolbar menu. The sites are: ShopAtHome; Go; Spring Savings; Groupon; Michaels; ShopGoldRewards; Online Coupons; Coupon Codes; 953 Grocery Coupons. How do I get rid of this row of icons/buttons?

Todas las respuestas (4)

more options

Is it the Bookmarks Bar Bookmarks Bar? If so that link will describe how to remove it.

More likely it's a piece of adware like Genieo, in which case you might be seeing ads pop up in Mac OS notifications in the top right corner, as well. Is there a house icon in the top right corner that looks like this this?

more options

You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

I found the ShopAtHome ribbon under "View>Toolbars>ShopAtHome Ribbon." I unclicked it and the ShopAtHome ribbon disappeared. When I restarrt, however, the ShopATHome ribbon reappears. Is there a way I can permanently remove the ShopAtHome ribbon?

more options