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Can I restore my bookmarks after replacing crashed hardrive?

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My hard drive crashed. I was using Mozilla on previous hard drive. Is there any way to restore old bookmarks from Mozilla onto my new hard drive?

My hard drive crashed. I was using Mozilla on previous hard drive. Is there any way to restore old bookmarks from Mozilla onto my new hard drive?

Todas las respuestas (1)

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The only way that Mozilla would have your bookmarks is if you had set up the Sync service. Otherwise, all data remains local to your computer.

Can the crashed hard drive be accessed as an external drive, for example, using an "enclosure" and a USB cable? In that case, we could suggest how to find the bookmarks data on the old drive.